Concept Care Recruitment · 2 months ago
Admin Manager (Dermatology Services)
Lincolnshire, IL
Full-time
Onsite
Mid, Senior LevelConcept Care Recruitment is seeking a proactive and experienced Admin Manager to lead the administrative functions of their Dermatology Services across North and North East Lincolnshire. The role involves managing administrative and reception teams while ensuring smooth operations and effective support to clinicians and patients.
Hospital & Health Care
Responsibilities
Manage and supervise administrative and reception staff, including performance management, absence, leave, appraisals, and HR-related issues
Oversee daily administrative operations across multiple sites
Handle patient queries and complaints as the first point of contact
Provide training and support to admin team members on systems and processes
Develop and maintain Standard Operating Procedures (SOPs) for non-clinical processes
Ensure accuracy and integrity of patient data within systems and databases
Maintain filing systems and support effective recordkeeping (electronic and paper)
Support referral processing, appointment scheduling, email management, and waiting list monitoring
Participate in IT and service improvement initiatives
Provide cover and flexibility across administrative functions as needed
Qualification
Required
Strong general education (e.g. GCSEs or equivalent)
Relevant administrative qualifications and supervisory experience
Proven experience managing admin/reception teams in a healthcare setting
Strong IT skills, particularly in Microsoft Office and clinical systems
Excellent communication and organisational skills
Ability to prioritise in a busy, multi-site environment
Commitment to confidentiality, equality, and high standards of care
Valid UK driving licence and access to a car
Preferred
Level 3 management qualification
Experience with dermatology services, waiting list management
Minute-taking skills
Company
Concept Care Recruitment
For over 20 years, we have been a leading Healthcare Staffing Provider, specializing in Healthcare Recruitment.
Founded in 2003
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase