Nest Health · 2 months ago
Family Advocate (Medical Assistant)- Float Pool
New Orleans, Louisiana
Part-time
Onsite
Entry Level
1+ years expNest Health is a value-based care provider focused on making healthcare accessible to high-risk families. The Family Advocate (FA) plays a crucial role in providing direct patient care in home settings, coordinating services, and supporting families in accessing health and social care resources.
Child CareMedicalMental HealthWellness
No H1B
Responsibilities
Provide direct patient care and support for a panel of patients in the home setting which may include but not limited to the following:
Perform tasks under the direction of the licensed provider including taking vital signs, updating patient history, collecting lab specimen, and assisting with exams
Administer oral, topical, and injectable medications and/or vaccinations
Interview patients and record medical history including standardized screening questionnaires
Assist providers in procedures using aseptic techniques
Adhere to infection control standards including, but not limited to, hand hygiene, use of PPE, and isolation of patients with known infectious disease
Complete accurate EMR documentation of patient information and services provided per the requirements of Nest Health
Demonstrate effective teamwork, communication, and collaboration as part of an interdisciplinary care team
Assists in patient registration, administrative workflows, and prior authorization approvals
Fulfill clerical responsibilities which may include, sending/receiving/scanning medical records, obtaining diagnostic reports, hospital notes & referral information, completing forms/requisitions, managing the charting process & sending specimens to labs
Actively participate in all compliance-related matters including, but not limited to, equipment, laboratory tests, medications, and vaccine inventory
Provide information and assistance through advocacy, navigation support, and education to Nest families on availability and eligibility of health and social care services. Follow up with families to ensure they were able to access the resources provided/suggested by Nest
Collaborate with the interdisciplinary team to proactively contact families and ensure they are connected to the providers, resources, support they need to meet their family health goals
Participate in outreach efforts to Nest families including explaining program details to potential families
Qualification
Required
Successful completion of an accredited Medical Assistant program
Fluency in English is required for this position
High School Diploma or equivalent required: 1-3 years of relevant experience
US work authorization
Vital Signs and phlebotomy experience: 1 year
EMR Systems experience: 1 year
Active BLS certification
Demonstrating strong communication and interpersonal skills; ability to interact with multiple constituencies and exercise 'people skills'
Demonstrate ability to exercise standards of professionalism, including appearance, presentation, and demeanor
Access to reliable transportation and willingness to comply with all the terms of the Nest Motor Vehicle Safety Policy
This position will involve educating and encouraging vaccination against COVID-19
This is a mobile job that will be providing service in family homes
Prolonged periods sitting at a desk and working on a computer
Ability to lift (or pull) 40 pounds
Preferred
Experience in counseling, community work or community health activities in a government agency or community-based organization engaged in providing services to the public, assisting members of the community in obtaining services is a plus
Benefits
Reimbursement for work-related vehicle expenses, including commuting and travel costs
Company
Nest Health
Nest Health is a healthcare platform that provides home and virtual visits for primary care, pediatric care, and mental health services.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$41.5MKey Investors
The Blue Venture Fund
2025-11-21Series A· $10M
2025-08-25Series A· $12.5M
2024-03-11Seed· $4M
Leadership Team
Rebecca Kavoussi
Co-Founder & Chief Operating Officer
Tina Noohi
Director, Implementation & Partnerships
Recent News
2025-12-03
2025-11-25
Behavioral Health Business
2025-11-24
Company data provided by crunchbase