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ScentAir · 2 months ago

Technical Business Analyst – Syteline ERP

Charlotte, NC

Full-time

Onsite

Senior Level

5+ years exp

ScentAir is seeking a Technical Business Analyst who will serve as a strategic partner between IT, operations, finance, and supply chain teams to maximize the enterprise value of the Infor CloudSuite Industrial (Syteline) ERP platform. The role involves aligning business processes with technology capabilities to drive operational efficiency, ensure data integrity, and support analytics-driven decision-making across the organization.

Health CareManufacturingRetail

Responsibilities

Partner with business and IT leaders to document, analyze, and enhance workflows supported by the Syteline ERP system

Lead requirements gathering and translate business needs into functional and technical specifications

Configure, enhance, and support Syteline modules including Manufacturing, Supply Chain, Financials, APS, CPQ, and Shop-Trac.

Develop customizations, stored procedures, and integrations leveraging SQL scripting and API frameworks.

Manage user roles, permissions, and data governance policies within the Syteline environment.

Conduct system testing, data audits, and user acceptance processes to validate solution integrity prior to deployment.

Build and maintain Power BI dashboards and reports to deliver ERP-driven operational insights.

Troubleshoot ERP incidents, coordinate with external vendors for advanced resolution, and ensure system reliability and data quality.

Support enterprise integration initiatives linking ERP, CRM, MES, and other business systems

Qualification

Infor CloudSuite IndustrialSQLPower BIProcess designWorkflow optimizationAgile methodologiesStakeholder engagementData governancePMP certificationAgile certificationCommunication skills

Required

Bachelor's degree in Computer Science, Information Systems, or related discipline; advanced degree preferred

5+ years of hands-on experience with Infor CloudSuite Industrial (SyteLine) in manufacturing or distribution environments, including the multi-tenant cloud version (CloudSuite on AWS)

Demonstrated expertise in process design, workflow optimization, and system configuration

Proficiency with SQL for query development, stored procedures, and data modeling

Strong Power BI experience for analytics, KPI tracking, and operational reporting

Familiarity with SDLC, Agile methodologies, and enterprise change management practices

Excellent communication and stakeholder engagement skills across technical and business teams