Apply on Employer Site

Hisense USA · 3 days ago

Senior Regional Training Manager

Suwanee, GA

Full-time

Onsite

Senior Level

5+ years exp

Hisense USA is a company focused on delivering innovative training solutions. The Senior Regional Training Manager will play a vital role in planning, developing, and delivering training content, ensuring alignment with product lineups and collaborating with various departments to enhance training effectiveness.

Consumer ElectronicsElectronicsHome AppliancesTV

Responsibilities

Plan, develop, and deliver training content based on the regional product lineup, ensuring alignment with R&D, BPs, and SBUs

Train trainers, providing them with the necessary knowledge and skills to effectively train others. Perform New Product Introduction (NPI) training sessions to ensure consistent product knowledge across the region

Spearhead the choice of a new LMS, construct and maintain the regional LMS platform, ensuring it is up to date with relevant training materials, resources, and assessments

Oversee trainers whose role is to build and deliver CE and HA training content for the US market

Track and evaluate the effectiveness of training content and delivery methods, gathering feedback from trainers and participants, and making improvements to enhance engagement and knowledge retention

Provide oversight of messaging and training materials on a regular basis, ensuring they are accurate, clear, and aligned with brand guidelines and product specifications

Provide benchmark analysis on training effectiveness and industry best practices, offering insights and recommendations for continuous improvement

Guide events and trade shows training content, collaborating with cross-functional teams to ensure messaging and content are in alignment with region goals

Stay updated on industry trends, technology advancements, and product knowledge to ensure training methodologies are relevant and up to date

Collaborate with cross-functional teams, including R&D, product management, sales, and marketing, to gather information, insights, and resources for training content development

Adapt training methodologies and materials to meet the needs of diverse audiences, including sales teams and retailers

Monitor and track training metrics, such as training attendance, completion rates, and knowledge assessments, providing regular reports and insights to executive management

Qualification

Training content developmentConsumer electronics knowledgeTraining delivery systemsPresentation skillsProject managementTraining certificationsEvent training familiarityCommunication skillsInterpersonal skillsOrganizational skills

Required

Bachelor's degree (preferred) in marketing, communication, or a related field. Training certifications are a plus

Minimum of 5 years of experience in training, preferably in the consumer electronics and home appliance industry or technology industry, with a focus on product training

Proven experience in planning, developing, and delivering effective training content and programs

Strong presentation and facilitation skills, with the ability to engage and motivate diverse audiences

Excellent communication and interpersonal skills, with the ability to effectively convey complex information in a clear and concise manner

Strong technical knowledge and understanding of consumer electronics products, particularly within the TV industry

Experience in training trainers and conducting NPI training sessions

Proficiency in training delivery systems (LMS), e-learning platforms and module creation (Storyline, Rise, video media production), and instructional design methodologies

Ability to track and evaluate training effectiveness using metrics and feedback

Strong organizational and project management skills, with the ability to manage multiple training initiatives simultaneously

Familiarity with event/trade show training requirements and best practices

Ability to travel domestically and internationally as needed

Company

Hisense USA

Hisense USA’s product strategy is to steadily introduce a full range of electronics and appliances into the North American market. It is a sub-organization of Hisense Group.

Founded in 2001

Suwanee, Georgia, USA

51-200 employees