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QXO · 3 hours ago

Senior Director, Operations Learning & Talent Development

Atlanta Metro

Full-time

Onsite

Director/Executive

12+ years exp

QXO is the largest publicly traded distributor of roofing, waterproofing, and complementary building products in the United States. The Senior Director, Operations Learning and Talent Development leads the learning strategy for the company’s largest workforce segment, ensuring that every learning experience enhances operational performance and supports a culture of safety and execution excellence.

Building MaterialBusiness IntelligenceLogisticsSupply Chain ManagementWholesale

Responsibilities

Develop and execute a long-term learning strategy for Operations to improve performance, safety, efficiency and customer satisfaction

Partner with Operations leaders to diagnose skill gaps and align learning to business priorities (e.g. operational excellence, branch productivity, safety culture, manager effectiveness)

Oversee the design of blended learning programs tailored to operational groups and roles

Champion modern learning technology and multi-modality delivery to reach various audiences, including deskless/frontline workers

Use analytics and insights to continuously refine learning programs and demonstrate return on investment

Lead, coach and develop a team of learning professionals who create engaging and effective programs to support the learning roadmap for Operations

Qualification

Learning strategy developmentEnterprise learning initiativesLearning Management SystemsStakeholder managementOperational systems proficiencyCross-functional leadershipTeam developmentInnovation in learning technologiesBusiness acumenSafety culture improvement

Required

12-15+ years of experience in learning, leadership development, or talent management, with 7+ years in senior leadership roles

Proven success leading enterprise learning initiatives that support frontline or operational workforces (e.g. distribution, manufacturing, logistics, construction or field service)

Experience partnering with operations and safety leadership to improve workforce capability, compliance and culture

Strong business acumen and the ability to translate operational priorities into scalable, measurable learning strategies

Track record of driving innovation in learning technologies and inclusive development programs

Exceptional cross-functional leadership and stakeholder management skills in complex, fast-paced environments

Recognized ability to build high-performing, future-focused learning organizations

Proficiency with Learning Management Systems (Cornerstone, Oracle), Enterprise Resource Planning or other Operational systems