C.C. Controlled Combustion Co. Inc. · 2 months ago
Credit and Collections Specialist
Bronx, NY
Full-time
Onsite
Mid Level
3+ years expC.C. Controlled Combustion Co. Inc. is a full service commercial heating company with over 40 years of experience. They are seeking a Credit & Collections Specialist to manage customer accounts, facilitate collections, and provide excellent customer service.
CommercialEnergyIndustrial
Responsibilities
Contact customer by phone/email to finalize collection of outstanding debts
Utilize judgment to analyze the customers’ ability to pay and establish a repayment plan
Monitor outstanding balance against set credit limit and escalate when the limit is exceeded
Maintain accurate records and notes
Respond to daily account queries and inbound calls and settle customer disputes
Reprinting of invoices and statements if required by the customer for the processing of payments
Identifying areas of opportunity for optimizing results and improving customer satisfaction
Consistent customers follow up
Qualification
Required
High School Diploma (or equivalent) required, Associate's or Bachelor's degree preferred
Minimum of 3 years' business to business collections experience
Excellent verbal and written communication skills
Strong attention to detail and superior time management skills
Strong analytical and problem-solving ability to provide solutions with limited direction
Patience and ability to manage stress
Working knowledge of MS Office and databases
Ability To Commute: Bronx, NY 10458 (Required)
Ability To Relocate: Bronx, NY 10458: Relocate before starting work (Required)
Preferred
Microsoft Office: 1 year (Preferred)
Customer service: 1 year (Preferred)
Collection Management: 5 year (Preferred)
Experience with any of the following software / platforms is a bonus: Maximo, Data Basics, Compliance Depot, Ariba, Ops Merchant, Paymode - X, Vendor Cafe, Nexus Systems Capsi Development, Coupa, Credit Reports, ARM Solutions
Benefits
Competitive Pay
401k Retirement Plan and Profit-Sharing Plan (eligibility requirements).
Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance
Room for Growth
Company
C.C. Controlled Combustion Co. Inc.
Since 1980 Controlled Combustion has been servicing heating equipment in the 5 boroughs. Our goal is and has always been to meet our customer’s needs.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase