Ivoclar NA · 3 months ago
Sales Operations Analyst- Dental Service Organization Support
Amherst, NY
Full-time
Onsite
Senior Level
$65K/yr - $80K/yr
5+ years expIvoclar NA is an international family business focused on enhancing smiles, and they are seeking a Sales Operations Analyst to support their Dental Service Organization strategy. This role involves managing pricing contracts, conducting analytics, collaborating with key account managers, and enhancing operational processes to position Ivoclar as a leader in the DSO market.
3D PrintingDentalManufacturingMedical Device
No H1B
Responsibilities
Administer dealer pricing contracts, including new submissions, custom agreements, and monthly chargeback reconciliation
Manage Ivoclar’s DSO pricing program ensuring alignment with DSO team strategy
Lead DSO reporting and analytics using Excel and Business Intelligence tools to track performance and identify growth opportunities
Collaborate with DSO Key Account Managers and Territory Managers to support onboarding, communications, and program execution
Conduct competitive pricing analysis and assist in the development of pricing strategies based on market dynamics and dealer programs
Serve as a communication liaison to DSOs and special markets customers for key updates, pricing, and program-related information
Assist with DSO event coordination and attend events as needed to support the sales team and customer engagement
Partner with internal stakeholders to support the launch and management of DSO programs in Canada
Qualification
Required
Bachelor's degree required; concentration in Finance, Accounting, Business, or Economics strongly preferred
Advanced proficiency in Microsoft Excel, including pivot tables, VLOOKUPs, and large data file management
Strong communication skills with the ability to collaborate effectively across internal departments and with external partners
Proven organizational and time-management skills with attention to detail in a fast-paced environment
Ability to manage multiple priorities and meet deadlines with minimal supervision
Preferred
5+ years of experience in financial analysis, sales operations, or reporting roles preferred
Experience using Business Intelligence tools such as SAP BI, Power BI, or similar platforms preferred
Working knowledge of Salesforce CRM and data management within customer hierarchies preferred
Understanding of the DSO market, competitive dynamics, and dealer sales structures is desirable
Company
Ivoclar NA
This is the official LinkedIn page of Ivoclar North America (NA).
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Helmut Schuster
Chairman
Recent News
2025-12-30
Company data provided by crunchbase