Charlie Health · 2 months ago
Director of Care Strategy
New York City, New York, United States
Full-time
Onsite
Director/Executive
$141K/yr - $190K/yr
7+ years expCharlie Health is a rapidly growing organization focused on transforming behavioral healthcare to enhance access to life-saving treatments. The Care Strategy Director will partner with the VP of Provider Growth to efficiently expand clinical capacity while maintaining high-quality standards through strategic planning, capacity management, and cross-functional collaboration.
Health Care
Responsibilities
Planning & operating cadence - set quarterly/semi-annual priorities and OKRs; build dashboards to track all key metrics; run weekly business review
Capacity planning & utilization management - Hiring: define variable headcount hiring targets for all teams supporting their pods (provide as input to recruiting)
Adjustments: when plans change, define tactics to help us get better in balance and optimally use the existing capacity
Performance management - build out all reporting and processes to enable Ops Lead to run monthly performance management process
Special projects - usually step changes in metrics or processes, work that can't be owned by functions for capacity or capability reasons
Qualification
Required
7+ years of work experience, ideally:
3-4 years in management consulting, investment banking or private equity with multiple promotions
3-4 years working in Strategy & Operations, Business Operations or General Manager roles at high growth start-ups (plus if it is health tech or marketplace business)
2+ years of direct management experience
Experience in strategic planning processes (OKRs) and running weekly/monthly business reviews
Experience running highly cross-functional projects (operations, sales or recruiting, technology)
Highly proficient in Excel/GSheets, SQL and data visualization tools (e.g., Tableau, Looker, etc.)
In-person in New York City
Benefits
Comprehensive benefits to all full-time, exempt employees
Performance bonus
Stock options
Company
Charlie Health
Virtual behavioral health clinic for high acuity youth
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.85M2020-06-04Seed· $0.85M
Leadership Team
Justin Weiss
Co-founder, Head of Corporate Strategy
Ellen Broxmeyer
Chief Compliance Officer
Recent News
Behavioral Health Business
2025-08-14
Behavioral Health Business
2025-05-05
Company data provided by crunchbase