ZT Systems · 2 months ago
Sr. Staff Product Operations Engineer
ZT Systems is a technology infrastructure company that connects the world. As a Sr. Staff Product Operations Engineer, you will serve as the technical bridge between product design, customers, and manufacturing to ensure customer requirements are accurately defined and translated into actionable direction for manufacturing.
Cloud ComputingCloud InfrastructureInternet
Responsibilities
Lead the technical interface between customer engineering, product design, and factory teams, ensuring clarity and alignment of requirements
Drive the interpretation, analysis, and translation of customer requirements into actionable technical inputs for NPI, manufacturing engineering, test engineering, and quality engineering
Serve as the bridge between customer engineering, product design engineering, and factory operations—balancing customer needs with manufacturing feasibility
Triangulate between quality, factory, and product design teams to identify, prioritize, and resolve manufacturability issues across both NPI and MP product lifecycle stages. Oversee the resolution of gaps, ensuring continuous customer engagement and internal accountability
Partner closely with NPI and the technical launch teams during new product launches to embed customer-driven requirements early and accurately
Drive ownership of complex, cross-functional operations and manufacturing issues, serving as the focal point when accountability spans multiple organizations
Represent the factory in customer engineering discussions, ensuring that product design decisions account for manufacturability, yield, and operational feasibility
Combine a deep knowledge of factory systems, product lifecycle management, and hyperscale customer context into a unified technical perspective that drives clear prioritization and decision-making
Apply engineering expertise to guide the development of solutions that are robust, scalable, and manufacturable
Champion a culture of continuous learning, analytical rigor, and growth mindset within the organization
Influence and inspire cross-functional teams to take ownership of customer requirements and drive manufacturing execution with integrity
Operate with a sense of urgency to ensure customer needs are met in fast-moving, high-pressure environments
Qualification
Required
Bachelor's degree in engineering (e.g. manufacturing, industrial, electrical, systems, or related field)
8-15 years of relevant experience in an engineering role, or 6-12 years with a master's degree
Experience in one or more of: manufacturing engineering, test engineering, quality engineering, electrical engineering, or systems engineering
Demonstrated experience working with or alongside customer-facing engineering groups
Ability to clearly articulate technical issues and requirements across diverse stakeholder groups; comfortable interfacing effectively at all organizational levels
Comfortable working across geographies, time zones, and cultures to align distributed teams
Strong background in analytical methods, structure problem solving, and data-driven decision making
Proven ability to thrive in ambiguous, fast-paced environments with changing priorities and deadlines
Ability to convert complex (often data driven) topics to clear overviews and insights
Proven ability to perform effectively in a demanding environment with changing workloads and deadlines
Fluency with continuous improvement / lean programs
Fluency with Microsoft Office tools (Outlook, Excel, and Word)
Preferred
Master's degree preferred
Experience leading cross-functional teams in global, matrixed environments is highly desirable
Benefits
Competitive base salary
Performance-based annual bonus eligibility
401(k) retirement savings plan with generous company match
Tuition reimbursement for eligible education programs
Comprehensive medical, dental, and vision coverage with access to leading providers
Mental health resources and employee wellness support programs
Company-paid life and disability insurance
Generous paid time off (PTO) and company-paid holidays
Parental leave and family care support programs
Structured training programs and on-the-job learning opportunities
Matching gifts and volunteer programs to support causes you care about
Company
ZT Systems
ZT Systems is a manufacturer of computer hardware products for cloud and telecom service providers.
Funding
Current Stage
Late StageTotal Funding
unknown2024-08-19Acquired
Recent News
TechChannel News
2025-11-12
2025-11-11
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