Sofidel S.p.A. · 17 hours ago
Travel Office Supervisor
Horsham, PA
Full-time
Onsite
Mid Level
3+ years expSofidel America is part of a global leader in tissue paper production, dedicated to innovation and operational excellence. The Travel Office Supervisor will oversee travel coordination for employees, ensuring compliance and cost efficiency while providing high-quality support in a fast-paced environment.
Manufacturing
Responsibilities
Manage all domestic travel bookings and occasional international travel coordination
Serve as the primary point of contact for travelers and approvers, ensuring timely, accurate, and cost-effective itineraries
Oversee company travel policy, approvals, and exceptions; recommend improvements based on travel data and employee feedback
Monitor travel alerts and coordinate any necessary rebooking or assistance to ensure employee safety and minimize disruptions
Negotiate or assist in negotiations with airlines, hotels, and car rental partners to secure favorable rates and service levels
Maintain records, traveler profiles, and billing information accurate and up to date; verify and reconcile expenses
Prepare regular reports on travel costs, savings, and policy compliance; share key insights with management
Provide employees with pre-trip guidance and documentation support, including travel requirements
Supervise reception and travel office staff in daily operations, establish priorities, ensure service quality, and provide support to coordinators as needed
Oversee reception operations, including visitor management, call handling, mail distribution, and meeting room coordination
Serve as the primary point of contact for escalated issues at the front office or administrative level
Manage schedules and coverage to ensure consistent front-desk service
Qualification
Required
Minimum of 3 years of experience in corporate travel operations with hands-on booking for air, hotel, and car rental
Strong understanding of travel policy administration, compliance, and duty-of-care standards
Excellent negotiation, vendor management, and problem-solving skills
Strong interpersonal and communication skills with a customer service focus
Preferred
Bachelor's degree in business administration, hospitality, or a related field preferred
Proficiency with travel and expense management systems; knowledge of GDS or agency platforms preferred
Prior experience leading or supervising a small team preferred
Benefits
Competitive compensation and annual company performance incentives
Comprehensive health, dental, and vision coverage
Company-paid life insurance
401(k) with company match
Paid vacation and holidays
Professional development and career growth opportunities
Company
Sofidel S.p.A.
The Sofidel Group, headquartered in Porcari (Lucca, Italy), is one of the leading manufacturers of paper for hygienic and household use worldwide.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Ben Wenberg
Chief Operating Officer
Recent News
Tech Funding News
2025-10-23
2025-05-05
2025-05-05
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