Bectran, Inc. · 5 hours ago
Product Operations Specialist
Greater Chicago Area
Full-time
Onsite
Entry Level
$60K/yr - $70K/yr
1+ years expBectran, Inc. is a company that provides innovative credit management and accounts receivable automation solutions. The Product Operations Specialist will coordinate sprints, define product performance metrics, and implement process improvements to enhance product delivery and efficiency.
Financial ServicesInformation TechnologySaaSSoftware
Responsibilities
Coordinate sprints across Product, Engineering, QA, and Support
Run agile ceremonies (stand-ups, planning, retrospectives)
Deliver post-launch assets: release notes, user guides, feedback tracking
Prioritize and groom backlogs to align with business goals
Support product planning: roadmap execution, go-live blockers, internal initiatives
Define metrics for sprint health, backlog health, and release performance
Build and maintain dashboards to track team velocity and operational KPIs
Monitor execution trends and surface risks before they impact delivery
Measure the impact of process improvements and strategic initiatives
Audit workflows to identify inefficiencies, blockers, and recurring issues
Simplify and automate cross-functional processes using best practices and AI tools
Partner with stakeholders to implement changes that improve speed and quality
Champion AI adoption to create an agentic, scalable product org
Qualification
Required
A Bachelor's or Master's degree in Computer Science, Data Science or Data Analytics related field
1–3 years of experience in Product Operations, Product Management, Business Operations, or Agile Delivery
Strong understanding of agile workflows and sprint planning (Jira, Confluence, etc.)
Experience with data tracking and visualization (SQL, Tableau, PowerBI, or similar)
Excellent organizational skills with the ability to manage multiple priorities
Ability to synthesize input from technical and business teams
Strong written and verbal communication skills—especially in cross-functional environments
A builder's mindset: you love improving systems, not just following them
Preferred
Experience in a B2B SaaS environment
Familiarity with technical topics (APIs, etc.)
Hands-on experience using automation or AI tools to optimize workflows
Experience driving product go-lives or cross-functional initiatives
Benefits
100% paid medical coverage through Blue Cross Blue Shield (choice of PPO and HSA plans).
100% paid dental, vision, and life insurance through MetLife.
Options to participate in Health Savings Account (HSA) and Flexible Spending Account (FSA) plans.
Short-term and long-term disability (STD/LTD) plans available for employee election through MetLife.
Retirement savings plan with a 401(k) offering Roth and traditional contributions through Principal.
15 days of Paid time off (PTO) and 8 holidays off annually.
Company
Bectran, Inc.
Bectran, the industry-leading SaaS platform, has grown rapidly over the years to become the companion toolkit for the Credit Department just as CRM is for the Sales Department.
51-200 employees
H1B Sponsorship
Bectran, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (23)
2023 (2)
2022 (2)
2021 (3)
2020 (3)
Funding
Current Stage
Growth StageLeadership Team
Louis Ifeguni
CEO & Chief Software Architect
Recent News
2025-10-09
2025-06-24
Company data provided by crunchbase