The Westin San Francisco Airport · 3 months ago
Front Office Manager-Rooms-Westin San Francisco Airport
Millbrae, CA
Full-time
Onsite
Entry, Mid Level
$90K/yr - $90K/yr
2+ years expThe Westin San Francisco Airport is a renowned hotel located in the heart of the San Francisco Bay Area, offering exciting career opportunities for job applicants who are passionate about providing exceptional guest service in a dynamic hospitality environment. As a Front Office Manager, you will lead front desk operations, ensuring top-notch customer service and efficient daily operations while managing a team and collaborating with other departments to enhance guest experiences.
Hospitality
No H1B
Responsibilities
Lead front desk operations and ensure top-notch customer service
Oversee a team of front desk agents and manage daily operations
Manage human resources functions including recruiting, selection, orientation, training, coaching, and performance reviews
Maintain a skilled and motivated workforce
Qualification
Required
2+ years of experience in hotel front desk management/supervisory operations or related field
Strong leadership and management skills
Excellent communication and interpersonal skills
Read, write and speak English fluently
Proficient in hotel management software and Microsoft Office
Detail-oriented and able to multi-task effectively
Customer service oriented and committed to providing exceptional guest experiences
Computer experience required. Proficient in Opera PMS, Micros & Microsoft Office
Prior cash handling experience necessary
Ability to work flexible hours, including weekends and holidays as needed
Benefits
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Company
The Westin San Francisco Airport
A Hotel that Promotes a Better You - Designed with your unique needs in mind, the hotel features more than 20,000 square feet of meeting space and an airport shuttle.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase