Gallagher · 14 hours ago
Account Coordinator Manager
Liverpool, NY
Full-time
Onsite
Senior Level
$102K/yr - $198K/yr
5+ years expGallagher Benefit Services is a trusted partner for organizations navigating important people decisions, aiming to create better workplaces. The Account Coordinator Manager will lead the Employee Benefit Account Coordinator team, ensuring high-quality service delivery and managing client relationships to enhance client satisfaction and retention.
ConsultingFinancial ServicesInsuranceManagement ConsultingRisk Management
Responsibilities
Accountable for leading the Employee Benefit Account Coordinator team that delivers high quality and efficient service to both the internal and external clients
This role reports directly into the Vice President of Employee Benefits with a strong dotted-line reporting relationship to the Department Manager to ensure goals and objectives support the Branch strategy
The Account Coordinator Manager has a direct impact on business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and creating a culture of performance and continuous improvement
Delivering high quality client service consistent with AJG operational standards and practices
Managing and developing a team of Employee Benefit Account Coordinators
Achieving productivity and performance metrics
Manages both people and processes
Qualification
Required
Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience
3+ years supervisory experience
Appropriate licensing as required
Preferred
Demonstrates a breadth and depth of operational service delivery management expertise focused on service quality, people, process and technology
Prior experience designing and implementing
Significant experience leading and managing teams (preferably in a matrix environment) with an operational service delivery or shared services environment
Benefits
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
Company
Gallagher
Gallagher is an international insurance brokerage and risk management services firm.
10001+ employees
H1B Sponsorship
Gallagher has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (58)
2024 (31)
2023 (32)
2022 (45)
2021 (36)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$9.7B2024-12-09Post Ipo Equity· $8.5B
2023-06-22Post Ipo Debt· $1.2B
1984-06-29IPO
Leadership Team
Alec Herring
Area Senior Vice President
Mark Gresser
Executive Vice President
Recent News
Life Insurance International
2026-01-07
2025-12-04
2025-11-19
Company data provided by crunchbase