Dexcom · 3 months ago
Product Manager – Onboarding & Setup
United States
Full-time
Remote
Senior Level, Lead/Staff
$122K/yr - $204K/yr
8+ years expDexcom Corporation is a pioneer and global leader in continuous glucose monitoring (CGM), aiming to improve health outcomes through innovative technology. The Product Manager for Onboarding and Setup will shape user experiences by driving the design and delivery of scalable onboarding processes that enhance access for patients, caregivers, and providers.
DiabetesHealth DiagnosticsMedical DeviceSensor
Responsibilities
Drive discovery and development of intuitive, scalable onboarding flows that empower users to confidently start their Dexcom journey — whether they’re patients, providers, or partners
Build reusable onboarding modules that adapt across platforms and user types, driving consistency and reducing development overhead
Collaborate with app and platform teams to seamlessly embed onboarding into Dexcom’s digital products, ensuring a unified experience
Champion onboarding experiences that are personalized, localized, and accessible — meeting users where they are, with what they need
Monitor onboarding performance across segments and iterate based on real-world feedback and analytics to improve activation and retention
Partner with regulatory, design, and engineering teams to ensure onboarding flows meet compliance standards while remaining user-friendly
Work closely with Experience Group Product Managers to align onboarding with broader user journeys, ensuring setup flows contribute meaningfully to long-term engagement
Qualification
Required
5+ years in product management or related field, preferably in medical devices or other regulated spaces
Able to work successfully with ambiguity and in a fast-paced environment
Deep empathy for patients, caregivers, and providers, with a passion for designing onboarding experiences that are intuitive, inclusive, and confidence-building
Ability to architect modular, scalable onboarding flows that work across diverse platforms and user types
Skilled at partnering with engineering, design, regulatory, and product teams to align on goals, solve complex problems, and deliver compliant, high-quality solutions
Comfortable using performance metrics, user feedback, and analytics to continuously refine onboarding flows and improve activation and retention
Experience defining and managing product roadmaps, balancing short-term wins with long-term scalability and reuse across multiple apps and platforms
Understanding of how onboarding integrates with identity, data ingest, and reporting services
Focused on measurable impact — high completion rates, reduced support volume, and increased retention post-onboarding
Typically requires a Bachelor's degree and a minimum of 8-12 years of related experience
At this level a graduate degree may be desirable with 4 years of related experience
Benefits
A full and comprehensive benefits program.
Growth opportunities on a global scale.
Access to career development through in-house learning programs and/or qualified tuition reimbursement.
Company
Dexcom
Dexcom develops, manufactures, and distributes continuous glucose monitoring systems for diabetes management.
10001+ employees
H1B Sponsorship
Dexcom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (54)
2024 (41)
2023 (67)
2022 (75)
2021 (49)
2020 (36)
Funding
Current Stage
Public CompanyTotal Funding
$2.16BKey Investors
RWI Group
2023-05-02Post Ipo Debt· $1B
2020-05-12Post Ipo Debt
2018-11-01Post Ipo Equity· $750M
Leadership Team
Jacob Leach
Chief Operating Officer
Matt Dolan
Executive Vice President, Strategy, Corporate Development & Dexcom Labs
Recent News
2026-01-16
Medical Device Network
2026-01-15
2026-01-13
Company data provided by crunchbase