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Greenheck Group · 2 months ago

Product Application Engineer II/Sr

Mosinee, WI

Full-time

Onsite

Mid, Senior Level

$92K/yr - $127K/yr

3+ years exp

Greenheck Group is a global leader in air movement and ventilation, recognized for its commitment to employee growth and development. The Application Engineer II/Sr. will provide advanced technical application support, quote special product designs, and develop training programs for internal and external customers, while fostering relationships across the sales channel.

Heating Ventilation and Air Conditioning (HVAC)IndustrialManufacturing

Responsibilities

Provide assistance to product support team on moderately complex technical support via phone and e-mail for both internal and external salespeople in the areas of product selection and application

Develop and communicate solutions for unique applications including design and special pricing

Gather information and provide resolution to complex field problems which may include travel for onsite support

Maintain working knowledge of industry codes and standards to determine product needs and requirements

Responsible for highlighting and communicating key selling points of our current products for delivery to our sales teams and customers

Identify opportunities for process improvement and work to implement where applicable. Maintain familiarity with competitor’s products and identify opportunities

Develop, organize and present trainings to internal and external customers both onsite and offsite

Participate in offsite events including planning, set-up, and customer interactions

May participate in industry related associations

May provide mentoring, training, indirect supervision of other team members, or may have direct reports

Build rapport and relationships across rep network and sales channel

May manage moderately complex team projects including determining timelines

Document service calls to record data on product questions and field issues