Progyny, Inc. · 1 week ago
Group Vice President, Client Success
United States
Full-time
Remote
Director/Executive
$205K/yr - $220K/yr
15+ years expProgyny, Inc. is a global leader in women’s health and family building solutions. They are seeking a Group Vice President to lead the National Market Client Success portfolio, overseeing strategic client relationships and driving revenue growth through operational excellence and market insights.
FertilityHealth CareMedical
No H1B
Responsibilities
Set the vision and direction for the National Market Client Success team, ensuring strategies align with overall company objectives and revenue goals
Lead, mentor, and inspire a team of ~20, including 5 direct reports, fostering a culture of accountability, collaboration, and high performance
Act as executive sponsor for multiple large accounts, strengthening C-level relationships, influencing client strategies, and ensuring successful renewals and expansions
Partner with Sales, Product, and Operations to identify and execute upsell and cross-sell opportunities, maximizing client lifetime value
Establish scalable processes and best practices to manage a large, complex book of business efficiently in a fast-paced, high-growth environment
Stay ahead of market trends and competitive dynamics, shaping strategies that position the company as the partner of choice for enterprise clients
Anticipate risks in client relationships and market shifts, proactively driving solutions that safeguard and expand business
Qualification
Required
Proven experience (15+ years) in client-facing leadership roles, ideally within healthcare technology, benefits, or adjacent industries
Demonstrated success leading large client portfolios that drive the majority of company revenue
Track record of building and leading high-performing teams in complex, growth-oriented organizations
Strong executive presence with the ability to engage confidently at the C-suite level and influence client decision-making
Deep understanding of enterprise client needs, with the ability to drive strategic account management and renewal/upsell strategies
Entrepreneurial mindset with a willingness to roll up sleeves, operate at both the strategic and tactical levels, and thrive in an evolving environment
Excellent communication, collaboration, and stakeholder management skills
Benefits
Paid family and parental leave
Preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support)
Family and pet care fund
Parents’ Employee Affiliation Group
Menopause and midlife care
Health, dental, vision and life insurance options for employees and family
Free in-person, virtual and text-based mental health and wellness support
Paid time off, including vacation, sick leave, personal days and summer flex time
Company equity
Bonus program
401(k) plan with company match
Access to on-demand legal and financial advice
Learning and development programs to help you grow professionally and a mentorship program
Company social events to include annual volunteer day and donation matching
Flex days (3 days a week in the office)
Onsite meals and snacks for employees reporting into our NY office
Company
Progyny, Inc.
Progyny (Nasdaq: PGNY) is a transformative fertility, family building and women’s health benefits solution, trusted by the nation’s leading employers, health plans and benefit purchasers.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$315.55MKey Investors
JP Morgan Chase
2025-07-01Post Ipo Debt· $200M
2019-10-24IPO
2017-11-01Series Unknown· $5M
Leadership Team
Peter Anevski
Chief Executive Officer
Steven Leist
EVP - Chief Technology Officer
Recent News
2025-12-02
The Motley Fool
2025-11-08
Company data provided by crunchbase