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Charlie Health · 1 day ago

Director of Care Strategy

New York, NY

Full-time

Onsite

Director/Executive

$151K/yr - $215K/yr

7+ years exp

Charlie Health is a rapidly growing organization focused on connecting individuals to life-saving behavioral health treatment. The Care Strategy Director will partner with the VP of Provider Growth to enhance clinical capacity and ensure high quality standards through strategic planning and operational management.

Health Care

Responsibilities

Planning & operating cadence - set quarterly/semi-annual priorities and OKRs; build dashboards to track all key metrics; run weekly business review

Capacity planning & utilization management -

Hiring: define variable headcount hiring targets for all teams supporting their pods (provide as input to recruiting)

Adjustments: when plans change, define tactics to help us get better in balance and optimally use the existing capacity

Performance management - build out all reporting and processes to enable Ops Lead to run monthly performance management process

Special projects - usually step changes in metrics or processes, work that can't be owned by functions for capacity or capability reasons

Qualification

Strategic planningCross-functional project managementExcel/GSheets proficiencySQL proficiencyData visualization toolsManagement experienceAnalytical skillsBias to actionCommunicationProblem-solving

Required

7-12 years of work experience, ideally:

3-4 years in management consulting, investment banking or private equity with multiple promotions

3-4 years working in Strategy & Operations, Business Operations or General Manager roles at high growth start-ups (plus if it is health tech or marketplace business)

2+ years of direct management experience

Experience in strategic planning processes (OKRs) and running weekly/monthly business reviews

Experience running highly cross-functional projects (operations, sales or recruiting, technology)

Highly proficient in Excel/GSheets, SQL and data visualization tools (e.g., Tableau, Looker, etc.)

In-person in New York City

Benefits

Performance bonus

Stock options

Company

Charlie Health

Virtual behavioral health clinic for high acuity youth

Founded in 2020

Bozeman, Montana, USA

1001-5000 employees

https://www.charliehealth.com

Funding

Current Stage

Late Stage

Total Funding

$0.85M

2020-06-04Seed· $0.85M

Leadership Team

Justin Weiss

Co-founder, Head of Corporate Strategy

Ellen Broxmeyer

Chief Compliance Officer

Recent News

Behavioral Health Business

Charlie Health Banks on Connection, Data to Defy Virtual Care Skeptics

2025-08-14

EIN Presswire

Mental Health Platform Market Report for M&A, Expansion, and Competitive Benchmarking (2025–2034)

2025-06-21

Behavioral Health Business

Youth Recovery Hinges on Community Support, Yet Providers Lack Reimbursement Pathway

2025-05-05

Company data provided by crunchbase