BlackHawk Industrial · 2 months ago
Inside Sales Account Manager
Connecticut, Sanford, NC, US
Full-time
Onsite
Entry, Mid Level
$45K/yr - $55K/yr
2+ years expBlackHawk Industrial is a leading provider of industrial products and equipment, focusing on building strong local relationships with customers. The Inside Sales Account Manager is responsible for selling products and services from start to finish, maintaining customer satisfaction, and generating sales within established trading partners.
IndustrialManufacturingSupply Chain Management
Responsibilities
Personally exhibits, recruits and coaches associates consistent with Core Behaviors
Responsible for promoting culture of safety
Prospects, qualifies and generates sales within the company’s established trading partners
Maintains a thorough knowledge of products
Strong character and desire to win/succeed, despite customer obstacles, objections and negativity
Follows through with customer to ensure satisfaction
Identifies revenue opportunities within customers' communities through communications, programs and other activities as needed
Identifies and closes additional purchases of products and services by customers' communities
Communicates routinely with customers and prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline
Identifies and prioritizes all existing and prospective customers within his/her territory and keeps contact list current
Studies product information, attends seminars, supervises tests of products
Proactively solve problems for customers
Communicate customer and market issues to company management
Track down and develop new sales prospects
Maintain positive relationships with potential buyers
Handle the sales process from proposal to close, including keeping customer payment current
Solicit and maintain contact with key accounts
Track all customer contact activity, prepare reports for customers
Provide customer support
Ensures appropriate identification, planning, account qualification and needs analysis at all prospect levels
Engages in technical discussions with potential clients through demonstrations and presentations
Perform other duties as assigned
Perform all work in accordance to ISO processes and procedures
Qualification
Required
High levels of product knowledge
Excellent written and verbal communication skills
Excellent interpersonal skills
Competent with the use of computer software specific to the operation
Use of BlackHawk approved ERP, Contact Relation Management tools, Halo, Excel
Learn intimacies of BlackHawk web store back end
High School diploma required
2-4 years of experience in a similar position required
Preferred
Bachelor's degree in a related field preferred
Previous sales or customer service and/or selling experience preferred
Familiar with standard concepts, practices and procedures within field
Benefits
Health Insurance BCBS of OK HDHP
HSA with Employer match (must meet criteria)
Dental and Vision Insurance
401K Plan and Company Match
FSA (Full FSA, Limited FSA, and Dependent FSA)
Company paid Long Term and Short-Term Disability
Company paid basic Life Insurance and AD&D/
Supplemental life and AD&D/Dependent life
Ancillary Critical Illness Insurance (Wellness Rider Included)
Ancillary Accident Insurance (Wellness Rider Included)
Ancillary Hospital Indemnity
Employee Assistance Program (EAP) – Includes concierge services and travel assistance.
Paid Time Off
Holiday Paid Time Off
Gym Reimbursement
Quarterly Wellness challenge with a chance to will money or prizes
Tuition Reimbursement – after 1 year of employment
Company
BlackHawk Industrial
BlackHawk Industrial truly believes in the power of the deep personal relationship between the local distributor and the customers Service
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$96M2018-09-17Acquired
2015-01-20Debt Financing· $96M
Leadership Team
Tonya Pivarnik, CPA
Chief Operating Officer
Recent News
Company data provided by crunchbase