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MrBeast · 1 week ago

Executive IT Support

New York

Full-time

Onsite

Senior Level

5+ years exp

Beast Industries is a multifaceted media and entertainment company founded by Jimmy Donaldson, popularly known as MrBeast. They are seeking an Executive IT Support Specialist to deliver high-quality technical support to leadership and key stakeholders, ensuring seamless IT experiences and maintaining critical IT infrastructure in their New York hub.

Content CreatorsFilm ProductionInternetMedia and EntertainmentTV Production

Responsibilities

Deliver white-glove IT support to executives, ensuring frictionless performance across all devices, services, and locations

Stand up IT infrastructure and executive office tech during new office buildouts and studio expansions

Provide hands-on support for macOS and Windows laptops, desktops, mobile devices, and peripherals

Manage executive conference room systems, A/V tech, digital signage, printers, and other collaboration tools

Troubleshoot and resolve issues across core business platforms (Google Workspace, Slack, Zoom, Adobe, Monday.com, etc.)

Support network deployments across offices, studios, and production spaces (Ubiquiti, Cisco, Starlink, MiFi, etc.)

Maintain high uptime and performance standards through proactive device monitoring and issue resolution

Coordinate hardware procurement, configuration, and lifecycle management for executive and team use

Own and manage security and compliance standards for high-access endpoints, including MDM and password managers

Build and maintain documentation to ensure continuity and consistency across IT support workflows

Qualification

IT support experienceMacOS supportWindows supportNetwork infrastructureCollaboration toolsMDM solutionsTroubleshooting abilitiesExperience in entertainmentCertificationsInterpersonal skillsCommunication skillsIndependent work

Required

5+ years in IT support, with proven experience supporting C-level executives or senior stakeholders

Strong troubleshooting abilities and a service-first mindset

Excellent interpersonal and communication skills, with the ability to provide calm, confident support in high-pressure moments

Experience supporting both macOS and Windows environments in hybrid teams

Fluency in collaboration tools like Google Workspace, Zoom, Slack, and A/V platforms

Hands-on experience deploying and maintaining MDM solutions (e.g. Jamf, Kandji, Intune, FleetDM)

Deep understanding of network infrastructure (VLANs, DNS, DHCP, VPNs, etc.)

Ability to work independently, manage multiple priorities, and execute with a high bar for quality

Preferred

Experience working in entertainment, production, or content creation environments is a plus

Certifications such as CompTIA A+, Apple ACMT, Cisco CCNA, or equivalent are a bonus

Benefits

Generous Medical (Blue Cross Blue Shield)

Dental

Vision

Company-paid Life Insurance

Company contributions to employee Health Savings Accounts (HSA)

401k Plan with Safe Harbor company-matching

Flexible vacation policy and paid company holidays

Company-provided technology package

Relocation assistance where applicable, including travel and company-provided housing for the first 90 days

Company

MrBeast

The YouTube Streamy Awards 2020-2023 Creator of the Year Accomplishments - Raised $20,000,000 To Plant 20,000,000 Trees - Given millions to charity - Donated over 100 cars lol - Gave away a private island - Given away over 100 ps4s lol - Gave away 1 million dollars in one video - Counted to 100k - Read the Dictionary - Watched Dance Till You're Dead For 10 Hours - Read Bee Movie Script - Read Longest English Word - Watched Paint Dry - Ubering Across America - Watched It's Every Day Bro For 10 Hours - Ran a marathon in the world's largest shoes - Adopted every dog in a shelter You get the point haha

Founded in 2012

Greenville, South Carolina, USA

501-1000 employees