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CENTEGIX · 16 hours ago

Salesforce Delivery Manager

United States

Full-time

Remote

Senior Level

5+ years exp

CENTEGIX is the industry leader in wearable safety technology for various sectors, and they are seeking a Salesforce Delivery Manager to enhance their Salesforce projects. The role involves overseeing project delivery, managing stakeholder collaboration, and ensuring high-quality solutions aligned with Salesforce best practices.

EducationHospitalityInformation TechnologySecuritySoftware

Responsibilities

Lead end-to-end Salesforce project delivery, including planning, scheduling, resource allocation, and risk management

Ensure that all projects are delivered on time, within scope, and within budget while maintaining the highest standards of quality

Oversee day-to-day and monthly release schedules of Salesforce cases

Partner with internal business stakeholders to define project objectives, requirements, and success criteria

Serve as a trusted advisor, managing expectations and communicating project updates effectively across departments

Oversee work from in-house consultants and managed services teams, ensuring alignment, productivity, and collaboration

Provide mentorship, coaching, and professional development to support team growth and excellence

Collaborate with technical architects and developers to design robust, scalable Salesforce solutions that align with industry best practices

Review and validate solution designs, ensuring adherence to Salesforce development and configuration standards

Implement rigorous testing and quality assurance processes to guarantee reliability and performance

Act as the primary point of contact for Salesforce delivery within the organization

Maintain strong relationships with internal clients and external vendors, ensuring clear communication, accountability, and continuous improvement

Qualification

Salesforce project managementSalesforce platform expertiseProject management toolsSalesforce certificationsPMP certificationAgile Scrum Master certificationAdvanced Excel skillsCommunication skillsTeam leadershipTechnical documentation skillsInterpersonal skills

Required

5+ years of proven experience managing Salesforce projects or delivery teams

Strong understanding of Salesforce platform capabilities, limitations, and best practices

Excellent communication, interpersonal, and stakeholder management skills

Demonstrated leadership ability in managing small, cross-functional teams including external partners

Proficiency with project management tools such as JIRA, Asana, or Microsoft Project

Ability to prioritize and execute in a fast-paced, mission-critical environment

Fluent written and verbal English communication skills

Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field

PMP or Agile Scrum Master certification

Salesforce certifications such as: Salesforce Certified Administrator (ADM 201), Salesforce Certified Platform App Builder, Salesforce Certified Platform Developer I (highly desirable)

Advanced Excel skills with the ability to analyze and transform large sets of data

Strong Technical Documentation Skills

Excellent oral communication, listening, interpersonal, and written communication skills

Willingness to share knowledge with team members, superiors, and users

Ability to listen to users in a courteous and friendly manner, acknowledge the reality of their problems, translate their descriptions into technical terms, fix the problems, and explain the solutions in terms the users can understand

Ability to effectively present information and respond to questions from managers and other employees of the organization

Strong personal work ethic, with the ability to meet deadlines, work independently, and as a part of a collaborative team

The desire to work on a variety of creative projects to improve process and system use for colleagues

Ability to work remotely during standard EST/EDT business hours