Linnaeus · 4 months ago
Overnight Client Service Representative
Fishers, IN
Full-time
Onsite
Entry Level
1+ years expVCA Advanced Veterinary Care Center is a referral practice and 24-hour emergency service hospital located in Fishers, IN. They are currently seeking a full-time Overnight Client Service Representative to assist clients during pet emergencies and perform various customer service functions.
Health CareVeterinary
Responsibilities
Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms, and assisting clients during their pet emergency
Presenting and explaining fees, including processing payments
Managing medical records, charts, reports and correspondence
Other duties as assigned
Qualification
Required
At least one year of proven past experience helping customers
High School Diploma/GED or equivalent
Excellent listening and communication skills
Compassion for pets and people—as well as awareness and understanding of others' reactions
Proven decision-making skills to choose the most appropriate course of action
The ability to integrate new information into problem-solving
Willingness to work non-traditional hours, including nights, weekends and holidays
The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste
Benefits
Medical/dental/vision
Paid vacation
401(k)
Generous personal pet care discounts
Company
Linnaeus
Linnaeus Veterinary Ltd (A Mars Company).
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-06-07Acquired
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