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Transamerica · 2 days ago

Senior Director - IT Platform Services

Philadelphia, PA

Full-time

Hybrid

Lead/Staff, Director/Executive

$195K/yr - $250K/yr

12+ years exp

Transamerica is a financial services company committed to helping people live their best lives. The Senior Director of IT Platform Services is responsible for the global vision, delivery, and governance of enterprise platforms, leading a global team to drive platform innovation and operational excellence.

Financial ServicesImpact InvestingInsurance

No H1B

Responsibilities

Define and execute the global strategy for IT platform services aligned with enterprise architecture and digital transformation goals

Champion platform modernization, automation, and DevOps/Agile enablement across the organization

Serve as a thought leader and advisor to executive leadership on platform capabilities and innovation

Lead the global delivery and lifecycle management of ServiceNow, including ITSM, ITOM, HRSD, and custom applications

Drive platform governance, performance, and expansion into new business domains

Ensure alignment with ITIL practices, security, and compliance standards

Oversee the enterprise-wide configuration, standardization, and integration of Jira and the Atlassian ecosystem

Establish governance models, usage standards, and reporting frameworks to support agile at scale

Partner with product and engineering teams to optimize workflows and delivery velocity

Lead the TCoE to define enterprise testing strategies, automation frameworks, and quality metrics

Promote shift-left testing, continuous testing, and test data management practices

Ensure consistent quality assurance practices across all delivery teams and geographies

Own the strategy and implementation of CI/CD pipelines and toolchains (e.g., Jenkins, GitLab, Azure DevOps)

Drive adoption of DevSecOps practices and continuous delivery capabilities across engineering teams

Ensure tooling supports secure, scalable, and efficient software delivery pipelines

Build and lead a high-performing global team of platform engineers, architects, and service owners

Foster a culture of innovation, accountability, and continuous improvement

Manage vendor relationships, budgets, and service delivery metrics

Act as a key liaison between IT, business units, and engineering teams to ensure platform alignment with business needs

Lead change management, training, and communication strategies to drive adoption and value realization

Report on platform KPIs, ROI, and strategic outcomes to executive stakeholders

Qualification

IT leadershipServiceNowJira/AtlassianCI/CD toolsDevOpsAgile deliveryEnterprise testing practicesStakeholder managementLeadership skillsCommunication skills

Required

Bachelor's degree in related field or equivalent training/experience required

Minimum of 12 years experience in financial services and minimum of 5 years previous leadership required

Experience in IT leadership roles, with deep expertise in enterprise platforms, DevOps, and agile delivery

Proven track record of leading global teams and delivering platform transformation at scale

Strong knowledge of ServiceNow, Jira/Atlassian, CI/CD tools, and enterprise testing practices

Experience in regulated or complex environments (e.g., finance, healthcare, manufacturing) is a plus

Exceptional leadership, communication, and stakeholder management skills

Preferred

MBA or equivalent business acumen preferred

ServiceNow Certified Implementation Specialist or Architect

Atlassian Certified Jira Administrator

SAFe Program Consultant (SPC) or equivalent Agile certification

DevOps Leader or CI/CD-related certifications (e.g., GitLab, Jenkins, Azure DevOps)

Benefits

Pension Plan

401k Match

Employee Stock Purchase Plan

Tuition Reimbursement

Disability Insurance

Medical Insurance

Dental Insurance

Vision Insurance

Employee Discounts

Career Training & Development Opportunities

Paid Time Off starting at 160 hours annually for employees in their first year of service.

Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).

Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars

Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.

Adoption Assistance

Employee Assistance Program

College Coach Program

Back-Up Care Program

PTO for Volunteer Hours

Employee Matching Gifts Program

Employee Resource Groups

Inclusion and Diversity Programs

Employee Recognition Program

Referral Bonus Programs

Company

Transamerica

Glassdoor3.2

Transamerica is a private holding company that provides services for various life insurance companies and investment firms. It is a sub-organization of Aegon.

Founded in 1904

Cedar Rapids, Iowa, USA

5001-10000 employees