IntelliPro · 2 months ago
Lab Computing Analyst
Albany, NY
Full-time
Onsite
Mid Level
$33.70/hr - $33.70/hrIntelliPro is a global leader in talent acquisition and HR solutions, and they are seeking a Lab Computing Analyst. The role involves providing technical support for computer and data center operations, managing IT environments in laboratories, and ensuring system performance and security.
ConsultingHuman ResourcesRecruitingStaffing Agency
Responsibilities
Implement, monitor, and provide technical support of customer laboratory IT environments, typically integrated with instrumentation
Implement customer specified benchtop computing design and processes
Administer and assure connectivity of customer's Windows based platform
Support of the operating system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imaging of computers
Manage On-boarding, retirement, and relocation of equipment
Implement Windows based security, including but not limited to: user/group permissions, file/folder permissions, group policies, local security policies, etc
Analyze, identify, and implement enhancements, upgrades and/or solutions to improve overall desktop platform support in a timely manner
Ensure adherence to client's corporate policies through periodic reporting and compliance programs
Act as the technical support contact for instrument vendor
Repair and troubleshoot instrument-related computers and escalate issues to the client infrastructure teams
Provide technical support for new system validations and change management efforts
Create and maintain a physical inventory of lab equipment, PCs, software, and any other information specified by the client
Submit weekly Engineer reports to the team lead by COB on the last business day of the week
Act as client Liaison for software/hardware related inquiries
Participate in client team meetings
Provide support across all Enterprise practices as required
Demonstrate appropriate use of office equipment/software after training
Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment
Qualification
Required
Experience with technologies including Microsoft Office, networking, remote computing and backup systems
Experience with scientific instrumentation
Experience in Life Science environment
Experience in a validated environment
Experience working in GxP, ISO, and FDA compliant facilities
Active Directory
Folder permissions / shared drives
SCCM
Acronis
Networking-Troubleshoot skills, Ethernet cables, problem-solving skills
Zscaler
Dymo printers
Service Now
Windows 11 upgrade
Preferred
Linux
Group Policy
Splunk
CyberArk
Pharma/IT background is a solid nice to have
Strong desktop support skills
Benefits
Comprehensive benefits package
Company
IntelliPro
IntelliPro Group Inc. is one of the fastest growing IT services and HR solutions companies in Americas & APAC.
Founded in 2009
501-1000 employees
H1B Sponsorship
IntelliPro has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (21)
2023 (33)
2022 (28)
2021 (34)
2020 (36)
Funding
Current Stage
Late StageLeadership Team
Yisu Jin
Founder & CEO
Recent News
2024-05-21
Built In San Francisco
2024-04-07
Built In San Francisco
2024-04-07
Company data provided by crunchbase