ZOLL Cardiac Management Solutions · 2 months ago
Product Support Engineer – AutoPulse NXT (Temp)
US CA San Jose
Full-time
Onsite
Mid Level
$30/hr - $38/hr
3+ years expZOLL Cardiac Management Solutions is dedicated to improving patient outcomes through innovative technologies. They are seeking a Product Support Engineer to support the development and servicing of the AutoPulse NXT medical device, collaborating with various teams to optimize service operations and ensure quality standards are met.
Medical Device
Responsibilities
Partner with the San Jose AutoPulse NXT service team to identify service equipment needs, implement design improvements, and optimize service equipment workflows
Review, prototype, update, and validate custom tools, test equipment, and fixtures required to support AutoPulse NXT service and repair operations
Develop engineering documentation required for release, including assembly instructions, drawings, BOMs and validation reports
Drive industrialization and release of service tools into the Document Control System, ensuring readiness for global deployment
Collaborate closely with R&D and production engineering to translate existing tool and fixture designs into scalable equipment that can be easily procured or assembled
Support the qualification, verification, and validation of service tools in accordance with regulatory and quality system requirements (e.g., ISO 13485, FDA)
Contribute to process improvements, cost reduction initiatives, and global service readiness
Work with external suppliers, procurement and internal manufacturing resources to ensure timely and high-quality equipment
Qualification
Required
Bachelor's degree in Mechanical Engineering or related discipline
3+ years of relevant experience in manufacturing engineering, tooling design, or product support—preferably in a medical device or other regulated industry
Good knowledge of CAD software (SolidWorks preferred) and mechanical design principles
Experience with computer interfaces, PC boards, enclosures, test software and mechanical devices
Familiarity with manufacturing process development, validation (IQ/OQ/PQ), and documentation in a quality-controlled environment
Excellent problem-solving, communication, and cross-functional collaboration skills
Ability to manage multiple projects and priorities in a fast-paced, technical environment under tight delivery timelines
Preferred
Basic knowledge of Design for Manufacturing (DFM), Design of Experiments (DOE) and product/process Failure Mode and Effects Analysis (FMEA)
Solid Works experience a plus
English - Advanced
Company
ZOLL Cardiac Management Solutions
ZOLL Cardiac Management Solutions (CMS), a division of ZOLL Medical Corporation, offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes in cardiac patient care.
1001-5000 employees
H1B Sponsorship
ZOLL Cardiac Management Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (1)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageCompany data provided by crunchbase