Gallagher Re · 2 months ago
Account Coordinator Manager
Liverpool, New York
Full-time
Hybrid
Senior Level
$102K/yr - $198K/yr
5+ years expGallagher Re is a leading insurance brokerage dedicated to providing tailored solutions and risk management strategies. The Account Coordinator Manager will lead a Client Service team, ensuring high-quality service delivery to clients while managing team performance and productivity metrics.
ConsultingInsuranceRisk Management
Responsibilities
Accountable for leading a Client Service team that delivers high quality and efficient service to both the internal and external clients
This role reports directly into the Vice President of Employee Benefits with a strong dotted-line reporting relationship to the Department Manager to ensure goals and objectives support the Branch strategy
The Account Coordinator Manager has a direct impact on business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and creating a culture of performance and continuous improvement
Delivering high quality client service consistent with AJG operational standards and practices
Managing and developing a team of Employee Benefit Account Coordinators
Achieving productivity and performance metrics
Manages both people and processes
Qualification
Required
Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience
3+ years supervisory experience
Appropriate licensing as required
Benefits
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
Company
Gallagher Re
Gallagher Re provides Reinsurance, Risk Management, and Consultancy services. It is a sub-organization of Gallagher.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Edson Wiggers
CEO, Latin America & The Caribbean
Jim Bradshaw
Chief Executive Officer Gallagher Re North America
Recent News
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