Customer Success Representative jobs in United States
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Anza Mortgage Insurance Corporation ยท 1 week ago

Customer Success Representative

Anza Mortgage Insurance Corporation is a fintech startup focused on driving growth and innovation within the US mortgage market. They are seeking a Customer Success Representative who will be responsible for solving lender-specific issues and promoting new opportunities to strengthen long-term relationships with customers.

Responsibilities

Regional, Key, and Local Account Management: Cultivate and expand relationships with mortgage lenders to begin a business relationship that leads to new business with an ongoing responsibility of bringing long-term value to our lender customers
Tracking and Reporting: Maintain a record of outbound account-specific calls to develop relationships and record of inbound calls from customers to address and solve customer needs
Work in a team environment, focusing on achieving predetermined corporate and team / individual goals

Qualification

Mortgage lending processesAccount managementRelationship buildingInterpersonal skillsCommunication skills

Required

College Degree with the ability to understand mortgage lending processes, terminology, and lender-specific technology
Travel as needed to local, regional, or national mortgage lending and corporate events
Exceptional communication and interpersonal skills, with the ability to influence both externally and internally

Benefits

Competitive base salary plus performance-based incentives tied to achievement of predetermined goals.

Company

Anza Mortgage Insurance Corporation

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Anza Mortgage Insurance Corporation is empowering homeownership through credit risk protection.

Funding

Current Stage
Early Stage
Company data provided by crunchbase