Kaseya · 3 days ago
Director, Site Reliability Engineer
Miami, FL
Full-time
Onsite
Director/Executive
12+ years expKaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers and internal IT organizations worldwide powered by AI. The Director of Site Reliability Engineering will lead global infrastructure and operations teams, ensuring the reliability, scalability, and performance of Kaseya's systems through strategic leadership and technical expertise.
Cyber SecurityEnterpriseInformation TechnologySaaSSecuritySoftware
Responsibilities
Architect and manage resilient infrastructure across all global office locations
Develop and implement strategies to ensure the reliability, availability, and performance of our systems
Oversee the design, deployment, and maintenance of network infrastructure, ensuring optimal performance and security
Lead public cloud deployments (AWS, Azure, OCI) with a focus on scalability, cost-efficiency, and compliance
Collaborate with cross-functional teams to define and implement infrastructure and network standards
Establish observability and monitoring systems to proactively manage performance and availability
Develop and maintain disaster recovery and business continuity plans
Ensure compliance with industry standards and regulations
Mentor and develop team members, fostering a culture of continuous improvement and innovation
Maintain comprehensive infrastructure diagrams, and create processes, SOPs, and other technical documentation
Provide technical leadership and training to engineers on the team
Establish best practices throughout the entire technology lifecycle management framework
Build and mature relations with business partners to identify areas of improvement to support business growth and agility
Qualification
Required
12+ years of experience in site reliability engineering, network management, and infrastructure services, with 5+ years in the leadership role
Extensive experience with network technologies such as Palo Alto and Meraki firewalls, Cisco and Meraki switch devices
Excellent understanding of networking technologies such as BGP, OSPF, STP (RSTP/MSTP), AAA, and layer 2 switching
Proven experience with global hybrid-cloud interconnectivity network architecture
Expertise in solutions architecture principles working with public cloud service platforms including Azure, AWS and OCI
Familiar with network access control principles and enterprise-scale solutions using tools such as CISO ISE and PRISMA Access
Proven working experience with cloud service platforms such as Azure, AWS and OCI and knowledge of best practices and methods for resolving issues in those settings
Working knowledge of Infrastructure and Network monitoring systems such as Logicmonitor, Solarwinds, and Thousandeyes
Good knowledge and experience in managing Azure landing zone architectures, Server and Storage workloads, Entra ID, Active Directory, DNS, and DHCP services
Knowledge of business continuity and disaster recovery continuity of operations plans
Experience with automation and orchestration tools such as Ansible, Terraform, or Kubernetes
Skill in assessing security controls based on cybersecurity principles and knowledge of how to use network analysis tools to identify vulnerabilities
Knowledge of network access, identity, and access management (e.g., public key infrastructure, Oauth, OpenID, SAML, SPML)
Proven project management abilities to guide complex projects and the ability to give instructions to a non-technical audience
Proven experience with managing large scale projects across cross-discipline teams, including managing vendor resources
Strong leadership and team management skills
Excellent oral, written, and interpersonal skills
Excellent analytical and problem-solving skills
Ability to create work relationships across multiple areas, engaging with stakeholders, vendors and suppliers, their teams, and other employees
Ability to motivate, guide, and develop Team members
Bachelor's degree in computer science, Management Information Systems, or a related field
Excellent English and great communication skills
Preferred
Master's degree in related field preferred
CCNA, CCIE, CISSP or other IT/security certifications desired
Certifications in cloud platforms (AWS, Azure, Google Cloud) preferred
Enterprise-sized company experience a plus
Global experience desired
Proven ability to scale teams, build and retain right talent
Skilled in developing new processes and driving user adoption
A documented history of successfully driving projects to completion
Proven experience in translating complex requirements to infrastructure teams
Company
Kaseya
Kaseya is an IT and security management platform that offers remote management software for the information technology industry.
5001-10000 employees
H1B Sponsorship
Kaseya has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (13)
2023 (12)
2022 (9)
2021 (6)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
$546.78MKey Investors
TPGIreland Strategic Investment FundInsight Partners
2020-07-09Series Unknown· $2M
2019-05-03Private Equity· $500M
2017-11-15Series Unknown· $44.78M
Leadership Team
Rania Succar
CEO
Pratik Wadher
Chief Technology Officer
Recent News
Company data provided by crunchbase