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Block Imaging · 2 months ago

Technical Training Coordinator

Holt,MI,US

Full-time

Onsite

Entry Level

1+ years exp

Block Imaging is a company focused on providing excellent training and support for their participants. The Technical Training Coordinator role is responsible for managing training events, ensuring smooth logistics, and providing exceptional customer service throughout the training process.

Health CareMedical Device

Growth Opportunities

Responsibilities

Manage training and registration process for internal/external participants

Provide course materials, location, travel, and access details

Coordinate with vendors to schedule engineers for external training

Maintain up-to-date online training information

Create and send invoices/quotes

Distribute certificates and surveys; store course documents digitally

Track and report data to support KPIs and metrics

Share course schedules and registration info with customers and internal teams

Welcome participants and issue guest badges

Prepare training space with necessary materials and equipment

Provide instructors with course documents

Arrange meals and refreshments during sessions

Greet guests and team members at the front desk

Serve as backup for the Hospitality team when needed

Qualification

Organizational skillsTime managementCommunication skillsCustomer serviceMicrosoft OfficeIndependenceAttention to detailTeamwork

Required

Strong organizational and time management skills

Excellent written and verbal communication

Excellent customer service skills

Attention to detail and accuracy

Ability to work independently and as part of a team

Proficiency in Microsoft Office

High school diploma or equivalent required

1-2 years of administrative or training/event coordination experience

Preferred

Associate or bachelor's degree preferred

Training or event planning certifications are a plus

Benefits

Health, Vision, Dental & More: We provide competitive insurance options, including medical, dental, and vision coverage. Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) offered as both tax-advantaged accounts designed to help individuals save and pay for qualified medical expenses

Paid Time Off: Full-time team members accrue 19 days Paid Time Off (PTO) per year, with accrual starting from their first day of employment. In addition, team members receive two “People Matter” days annually for volunteering in your community.

Annual Bonus Opportunities: Potential bonus opportunities based on meeting company profitability goals.

401(k) Investment Plan & Budgeting: A retirement investment plan offering a variety of deferral options, a generous discretionary company matching contribution up to 6%, and access to financial planning tools and training.

Team Member Perks Program: Offers exclusive discounts, special deals, and other benefits for team members.

Tuition Assistance: After three-months of service, Block Imaging will reimburse 50% of the total cost up to a maximum of $1,000 per calendar year, increasing to $2,500 after two years. This education may include college credit courses, continuing education unit courses, seminars and certification tests that are beneficial to both the team member and the organization.

Employee Referral Bonus Program: We believe great people know great people! When you refer a candidate who is hired and successfully completes their introductory period, you’ll receive a generous referral bonus as a thank-you for helping us grow our talented team.

Paid Parental Leave: Paid Parental Leave provisions following a qualified FMLA approved leave.