Disaster Case Manager jobs in United States
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Civix · 2 months ago

Disaster Case Manager

Civix Consulting Group (CCG) is a professional services and technology firm with projects throughout the United States. They are seeking Disaster Case Managers to assist disaster-impacted homeowners in Texas, helping them navigate federally funded program options and the eligibility process.

ConsultingGovernmentGovTechInformation TechnologySoftware

Responsibilities

Maintain familiarity with all program requirements in addition to state and federal regulations
Assist potential applicants by informing them of the program requirements
Assist applicants by explaining the necessary documentation to participate in the program
Review applications to ensure completion and preliminary eligibility
Analyze information, develop spreadsheet reports, and verify information
Research issues and coordinate with senior staff as necessary to resolve barriers
Manage caseload while communicating with individuals via phone and email
Prepare, upload, and maintain all electronic correspondence and documentation for program activities, including electronic note-taking
Coordinate and communicate effectively with disaster-impacted individuals and colleagues
Maintain familiarity with disaster impacts and assistance available to individuals impacted by disasters
Manage files throughout the program lifecycle
Provide support to other team members as necessary
Identify, analyze, and solve problems
Maintain a positive attitude and a high degree of flexibility
Effectively manage time and multitask

Qualification

Disaster recovery programsCase managementHousing assistanceProgram eligibilityProblem-solvingCommunication skillsTime management

Required

1 or more years' experience with large-scale recovery programs is required

Preferred

Prior experience working with disaster-impacted individuals or in housing is preferred
A bachelor's degree from an accredited college or university is preferred

Company

Civix

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A public sector software and services firm focused on critical infrastructure, grants and land management, elections, and business services.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2017-12-01Private Equity

Leadership Team

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Phillip Braithwaite
Chief Executive Officer
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Angele Romig
President, Land & Grants
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Company data provided by crunchbase