Civix · 2 months ago
Disaster Case Manager
Civix Consulting Group (CCG) is a professional services and technology firm with projects throughout the United States. They are seeking Disaster Case Managers to assist disaster-impacted homeowners in Texas, helping them navigate federally funded program options and the eligibility process.
ConsultingGovernmentGovTechInformation TechnologySoftware
Responsibilities
Maintain familiarity with all program requirements in addition to state and federal regulations
Assist potential applicants by informing them of the program requirements
Assist applicants by explaining the necessary documentation to participate in the program
Review applications to ensure completion and preliminary eligibility
Analyze information, develop spreadsheet reports, and verify information
Research issues and coordinate with senior staff as necessary to resolve barriers
Manage caseload while communicating with individuals via phone and email
Prepare, upload, and maintain all electronic correspondence and documentation for program activities, including electronic note-taking
Coordinate and communicate effectively with disaster-impacted individuals and colleagues
Maintain familiarity with disaster impacts and assistance available to individuals impacted by disasters
Manage files throughout the program lifecycle
Provide support to other team members as necessary
Identify, analyze, and solve problems
Maintain a positive attitude and a high degree of flexibility
Effectively manage time and multitask
Qualification
Required
1 or more years' experience with large-scale recovery programs is required
Preferred
Prior experience working with disaster-impacted individuals or in housing is preferred
A bachelor's degree from an accredited college or university is preferred
Company
Civix
A public sector software and services firm focused on critical infrastructure, grants and land management, elections, and business services.
Funding
Current Stage
Growth StageTotal Funding
unknown2017-12-01Private Equity
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