Technical Sales Support Manager jobs in United States
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Allegion · 2 months ago

Technical Sales Support Manager

Allegion is a global leader in security solutions, recognized for its commitment to safety and innovation. The Technical Sales Support Manager will oversee the sales administration team, ensuring efficient processing of sales documentation and enhancing collaboration among sales, engineering, and project teams.

ElectronicsManufacturingProduct DesignSecurity
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Responsibilities

Manage and supervise the sales administration team responsible for estimation, quote entry, contract processing, and handling sales documentation such as specifications and drawings
Oversee preparation and accuracy of sales quotations and proposals, ensuring all technical specifications and drawings are properly incorporated and reviewed
Coordinate collection, review, and management of project specifications and drawings, ensuring all sales documents meet customer and company requirements
Ensure timely and compliant contract preparation, review, and execution in collaboration with legal and finance departments
Develop and implement standardized processes and best practices for sales administration activities to improve efficiency and accuracy
Collaborate with sales representatives, engineering, and project teams to clarify technical details, specifications, and drawings related to quotes and contracts
Monitor and report on key sales administration metrics to identify opportunities for process improvements
Train and develop sales administration staff to enhance their skills and performance
Maintain up-to-date knowledge of company policies, industry regulations, contract requirements, and technical documentation standards
Support the sales team by managing documentation, order entry, follow-up activities, and ensuring all quotes and contracts are complete and accurate
Facilitate communication between sales and other departments to ensure smooth order processing and customer satisfaction

Qualification

Sales support experienceContract managementTechnical documentationCRM systems proficiencySales quoting softwareAnalytical skillsLeadership skillsOrganizational skillsProblem-solving abilitiesCross-functional collaborationWritten communicationVerbal communication

Required

Bachelor's degree in Business Administration, Engineering, or related field preferred
5+ years of experience in sales support, sales administration, or related roles, with at least 2 years in a supervisory or management capacity
Strong understanding of sales processes, contract management, estimation, and technical documentation (specifications, drawings)
Excellent organizational, leadership, and communication skills
Proficiency with CRM systems, sales quoting software, Microsoft Office Suite, and document management tools
Detail-oriented with strong analytical and problem-solving abilities
Ability to manage multiple priorities and lead a team in a fast-paced environment

Preferred

Team leadership and staff development
Process improvement and project management
Contract review and compliance
Estimation, quote entry, and proposal coordination
Management of technical specifications and drawings
Cross-functional collaboration
Strong written and verbal communication

Benefits

Generous paid time off

Company

Allegion

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Allegion provides mechanical and electronic security products for residential, commercial, and institutional environments.

Funding

Current Stage
Public Company
Total Funding
$1B
2024-05-21Post Ipo Debt· $400M
2022-06-07Post Ipo Debt· $600M
2013-11-29IPO

Leadership Team

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Rob Martens
Senior Vice President, Chief Innovation & Design Officer, Corporate Development
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Greg Katai
VP Sales and Marketing at Yonomi
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Company data provided by crunchbase