Israeli-American Council (IAC) · 2 months ago
IAC SHIELD Program Resource and Support Center Director
New York, NY, US
Full-time
Onsite
Director/Executive
$75K/yr - $90K/yrThe Israeli-American Council (IAC) aims to build an engaged and united Israeli-American community. The Director of the SHIELD Resource and Support Center will lead the growth and operational model of SHIELD, focusing on case management, volunteer infrastructure, and national expansion to combat antisemitism in academia.
Non Profit
Responsibilities
Supervise volunteer cohorts handling student and faculty cases
Ensure consistent, confidential, and professional case processing across all regions
Track and report measurable outcomes (number of cases supported, referrals, resolutions)
Build new volunteer cohorts based on the first pilot model
Design and manage training protocols, supervision structures, and communication channels
Support volunteers in ongoing professional development to strengthen SHIELD’s national network
Expand and deepen partnerships with legal, academic, and community organizations
Establish new collaborations to strengthen SHIELD’s reach on campuses
Manage ongoing communication and accountability with partners to ensure results
Support SHIELD’s expansion to East and West Coast campuses
Build collaborations with the Academic Alliance, faculty partners, and administrators
Support the launch of SHIELD training programs for Title VI officers, faculty, and security staff
Continue developing SHIELD’s intake-to-resolution model
Create efficient processes and workflows to support seamless volunteer case handling
Identify and implement appropriate infrastructure, software, and systems to manage case data securely and efficiently
Analyze data collected from cases to identify patterns, needs, and areas for policy advocacy
Collaborate with IAC regions to integrate SHIELD support locally
Ensure SHIELD’s goals are aligned with IAC’s national milestones
Deliver regular progress updates, including data-driven reports, to leadership and donors
Perform other related tasks as required to advance SHIELD’s mission and national impact
Qualification
Required
Bachelor's degree required
Deep compassion and passion for combating antisemitism and defending civil rights
Strong organizational and project management skills, with proven ability to design, implement, and track milestones
Experience in volunteer management, supervision, or nonprofit leadership
Excellent communication and relationship-building skills with diverse stakeholders
Proven ability to analyze data and translate findings into actionable insights
Experience building operational processes and implementing infrastructure/software solutions
Strong knowledge of the academic landscape and ability to engage with students, faculty, and administrators
A doer mindset, thrives in complexity, delivers measurable results, and makes the impossible possible
Preferred
Advanced degree in law, education, public policy, or related field preferred
Benefits
Insurance benefits (medical, dental, vision, & life) following the new hire waiting period
Company
Israeli-American Council (IAC)
Over half a million Israeli-Americans live in the United States today.
Founded in 2007
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Shelly Medved
Chief Operating Officer (COO)
Anat Schlesinger
National Summit and Events Manager & Exec. Assistant to CEO
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