Block · 2 months ago
Compliance Operations Solutions Lead
Bay Area, CA, United States of America
Full-time
Onsite
Senior Level, Lead/Staff
$189K/yr - $284K/yr
12+ years expBlock is a technology company focused on increasing access to the global economy. The Compliance Operations Solutions Lead will drive innovation and operational excellence across the company's compliance operations, leading the implementation of automation and AI initiatives to enhance risk management and operational efficiency.
Financial Services
Responsibilities
Own and execute the comprehensive technology strategy for Compliance Operations, maintaining a detailed inventory of systems and developing strategic roadmaps for enhancement across all operational tools and platforms
Lead a team of 5-6 technology program professionals while providing strategic oversight of vendor-managed operational tools, ensuring effective delivery of technology solutions that meet operational needs
Drive the implementation of automation and AI capabilities across compliance operations, including case management systems, reporting platforms, and emerging technologies like Goose, to enhance operational efficiency and risk management effectiveness
Partner closely with Process Operations Program Management to identify automation opportunities, gather requirements, and prioritize technology enhancements that align with operational needs and strategic objectives
Build and maintain strategic partnerships with Engineering, Product, and Financial Crimes Program teams to ensure effective integration of upstream data and systems while meeting regulatory requirements and control standards
Lead technology governance and change management processes for operational systems, ensuring proper controls, documentation, and stakeholder alignment across all initiatives
Develop and maintain comprehensive metrics and reporting frameworks to track technology performance, project delivery, and operational impact across all systems and tools
Qualification
Required
12+ years of experience in technology program management, with significant expertise in financial services or regulatory technology; deep understanding of compliance operations and regulatory requirements
Proven track record of leading complex, enterprise-wide technology initiatives with demonstrated success in implementing automation and AI solutions in regulated environments
Strong technical acumen with deep understanding of case management systems, workflow automation, data integration, and emerging technologies, combined with the ability to translate complex technical concepts for diverse stakeholders
Exceptional stakeholder management capabilities, demonstrated through successful partnerships across Engineering, Product, and Compliance teams while navigating complex organizational dynamics
Experience leading and developing teams while managing vendor relationships and third-party technology partnerships
Demonstrated ability to develop and execute multi-year technology roadmaps while maintaining focus on immediate operational needs and regulatory requirements
Strong risk management and governance experience, with proven ability to implement technology changes in regulated environments while maintaining proper controls and documentation
Bachelor's degree in Computer Science, Information Technology, or related field; advanced degree preferred; relevant technical certifications a plus
Benefits
Healthcare coverage (Medical, Vision and Dental insurance)
Health Savings Account and Flexible Spending Account
Retirement Plans including company match
Employee Stock Purchase Program
Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
Paid parental and caregiving leave
Paid time off (including 12 paid holidays)
Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
Learning and Development resources
Paid Life insurance, AD&D, and disability benefits
Company
Block
Block is one company built from many blocks, all united by the same purpose of economic empowerment.
10001+ employees
H1B Sponsorship
Block has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (257)
2024 (253)
2023 (260)
2022 (297)
Funding
Current Stage
Late StageLeadership Team
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Recent News
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Business Journals
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