Amazon Web Services (AWS) · 1 day ago
Senior WW Specialist Solutions Architect - Amazon Connect (Contact Center Solutions WFM, CRM), AWS WWSO Apps, Amazon Connect
New York, United States
Full-time
Hybrid
Senior Level, Lead/Staff
$138K/yr - $239K/yr
8+ years expAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. The Senior WW Specialist Solutions Architect will provide deep technical expertise to customers, drive the adoption of AWS products, and collaborate with various teams to solve complex business challenges.
Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development
Responsibilities
Provide customers with deep technical expertise in your domain to advance adoption of AWS products in service to customer goals
Collaborate with specialist, sales, marketing, and products teams to ideate around your customers’ most challenging business problems
Act as a trusted advisor to line of business and C-suite leaders
Lead architectural reviews and workshops to advance your customer’s technical objectives
Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc. Participate as a leader in AWS technical communities
Educate customers on the value proposition of AWS, and participate in architectural discussions to ensure solutions are designed for successful deployment in the cloud
Provide data and anecdotes on what is working and what is not back to the larger specialist community and product teams. Act as primary point of contact for urgent customer issues in your technical specialty
Qualification
Required
8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
3+ years of design, implementation, or consulting in applications and infrastructures experience
10+ years of IT development or implementation/consulting in the software or Internet industries experience
Preferred
5+ years of infrastructure architecture, database architecture and networking experience
Knowledge of SAP systems (like SAP Business Suite, S/4HANA, SAP Business Warehouse, SAP HANA, SAP Business Objects, etc.) and their architecture and infrastructure needs
Experience working with end user or developer communities
Experience managing relationships with SAP customers and partners
Experience in SAP S/4HANA, SAP Cloud Platform, SAP Cloud ERP and Cloud ERP Private
Experience in SAP clean core design concepts, including design and build using non-SAP technologies in domains such as Generative / Agentic AI, and data & analytics
Benefits
Equity
Sign-on payments
Full range of medical, financial, and/or other benefits
Company
Amazon Web Services (AWS)
Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.
10001+ employees
H1B Sponsorship
Amazon Web Services (AWS) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
BIRD Foundation
2025-01-22Grant
Leadership Team
Matt Garman
Chief Executive Officer
Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
Recent News
2026-01-08
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-08
Company data provided by crunchbase