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Watchfire · 1 day ago

Service Technician

Danville, IL

Full-time

Onsite

New Grad, Entry Level

Watchfire is a company that specializes in service order fulfillment, and they are seeking a Service Technician to primarily process outbound service orders and program parts for shipment. The role involves maintaining cleanliness in stock areas, providing care for company property, and performing basic testing on electronic components.

Digital SignageElectronicsManufacturing

No H1B

U.S. Citizen Only

Responsibilities

Fill service orders

Maintain order/cleanliness in Service Hardware Group stock areas

Provide proper care and maintenance of company property, including but not limited to office, computer, and telephone equipment

Requires some physical ability such as moderate lifting, working on ladders and in lift platforms at heights, etc

Other duties as required

Qualification

NetworkingElectronics knowledgeComputer skillsCustomer servicePhysical abilityInventory managementAttention to detailProblem-solvingVerbal communicationWritten communication

Required

Fill service orders

Maintain order/cleanliness in Service Hardware Group stock areas

Provide proper care and maintenance of company property, including but not limited to office, computer, and telephone equipment

Requires some physical ability such as moderate lifting, working on ladders and in lift platforms at heights, etc

Other duties as required

Solid understanding of basics of networking (not simply computer operation) is required

Basic understanding of electronics - including college coursework

NETWORKING: Previous hands-on network installation/maintenance coursework or experience (network setup, network technician, cabling, PC setup, telecommunications, etc.)

Strong, demonstrable computer and networking skills required

Strong written communication skills

Good verbal communication skills and very strong attention to detail

A desire to solve problems and to develop and follow clear procedures

The ability to work with numbers which includes the ability to cycle count items in inventory

Physical ability such as moderate lifting and working on ladders

Able to stand, walk, talk, and hear. Stoop, kneel, & crouch

Frequently lift and or move 10 pounds, and occasionally lift and or move 50 pounds

Network and PC knowledge required

Legal authorization to work in the US required. We will not consider candidates who need sponsorship, now or in the future, to be legally employed in the US. No H1B, OPT, CPT or other “temporary work authorization” candidates will be considered

Preferred

Associate's degree in electronics technology or Networking is preferred

Customer service experience ideal

Benefits

Medical

Dental

Vision

Company Paid Life/ADD

Voluntary Life/ADD

Dependent Life/ADD

401k with Employer Match

Vacation

Personal Time

Company

Watchfire

Headquartered in Danville, Ill., Watchfire has manufactured electric signs since 1932 and LED signs, using meticulously sourced components from around the world, since 1998.

Founded in 1932