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Nonotuck Resource Associates, Inc. · 2 months ago

Program Administrative Assistant (Harvard, MA)

Harvard, MA

Full-time

Hybrid

Entry Level

$20/hr - $22/hr

2+ years exp

Nonotuck Resource Associates is a community-based agency providing residential services to people with disabilities. The Program Administrative Assistant will provide crucial administrative support to Program Directors and other key staff, ensuring accurate documentation and record-keeping while working in a collaborative environment.

FamilyHealth CareNon Profit

Responsibilities

Caregiver File Management

Assist Placement Specialists with maintaining updated and accurate caregiver files electronically

Documentation Tracking

Develop and/or maintain required documentation tracking databases to assist Care Managers and RN’s in meeting regulatory deadlines

Documentation Updates

Assist Care Managers in updates to required documentation, including electronic medical records and virtual portals (e.g., HCSIS, iCentrix)

Document Collection

Assist Care Managers and RN’s in the collection of required documentation through electronic platforms (e.g., DocuSign, West Fax) or through in-person collection if necessary

Record Audit Tools

Assist Care Managers and RN’s with maintaining accurate DDS and AFC record audit tools

Meeting Attendance

Attend a variety of meetings, fully prepared beforehand, as required

Team Collaboration

Requires teamwork, team communication, and communication with any pertinent parties, including agency employees, caregivers, families, guardians, people supported, and funding sources

Additional Duties

Perform any and all duties deemed essential to assist the agency, office, team, or people we support

Qualification

Electronic documentation systemsOrganizational skillsInterpersonal skillsTeam collaborationOffice experienceCommunication skills

Required

Strong organizational skills

Proficiency in electronic documentation systems and databases

Excellent communication and interpersonal skills

Ability to work collaboratively in a team-oriented environment

Must have two-year recent experience working in an office setting with confidential records

High School diploma

Valid driver's license with excellent RMV record (subject to RMV background check)

Background check required

Ability to drive a motor vehicle

Availability to work weekends during specific times of the year

Preferred

Community experience that expands specifically to the Department of Developmental Services, Adult Foster Care Services, HCBS waivers (supporting those with a Brain Injury or those who have chronic conditions affecting their availability to live safely in the community)