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Fay Servicing, LLC · 15 hours ago

Senior Business Strategy Manager

Tampa, FL

Full-time

Hybrid

Senior Level, Lead/Staff

$130K/yr - $135K/yr

10+ years exp

Fay Servicing, LLC is a diversified real estate services company offering a range of home ownership products and services. They are seeking a Senior Business Strategy Manager to support all departments in planning and executing projects focused on revenue growth, cost savings, and operational enhancements.

FinanceFinancial ServicesMortgageReal Estate

Responsibilities

Supporting all departments within Fay Servicing in the planning, support, and execution of projects and strategies focused on driving increased revenue, cost savings, operational enhancements, regulatory requirements, and strengthening controls

Proactively define recommended processes and technology enhancements, and solutions, and present them for consideration

Support any designated activities required to define and track SLAs, KPIs, and performance metrics for all departments within Fay Servicing

Drive and continuously evolve the Business Strategy Execution methodology, communication plans, processes, and tools to ensure they are aligned

Collaborating with the Policies and Procedures team that supports the enterprise while ensuring appropriate representation and adherence to all regulations

Qualification

Business StrategyFinancial ServicesProject ManagementProcess ImplementationData AnalysisMicrosoft OfficeCommunication SkillsLeadership SkillsInterpersonal SkillsProblem-SolvingAttention to Detail

Required

Bachelor's degree in business or related field, or commensurate experience required

10+ years' experience with residential mortgage, commercial mortgage, insurance, and other financial products

5+ years' experience with knowledge in key areas encompassed within the Financial Services division assigned (originations, insurance, etc.)

5+ experience in process implementation to include demonstrated experience researching and adapting best practices to align with business and product needs

Comprehensive knowledge of project and product management lifecycles, to include gathering and prioritizing business requirements and product vision

Strong Microsoft Office skills, particularly in using Visio to develop process flows, Excel to compile and analyze data, and PowerPoint to develop presentations

Ability to independently drive implementation and integration of key initiatives and improvements within the Financial Services division

Ability to understand and document processes, and have a high level of problem-solving, process improvement, and product management skills

Effective verbal and written communication skills with the ability to tailor them to all audiences within the organization

High learning agility with the ability to learn and integrate multiple variables, make connections, and identify/ implement successful solutions

Demonstrated leadership skills to lead in both formal and matrixed environments

Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization to influence and/or drive required results

Proven analytical and organizational skills

Strong interpersonal skills

Collaborative work style; high team orientation

Ability to analyze and interpret data to identify opportunities and propose solutions

Strong attention to detail; strong compliance orientation; high quality of work product

Ability to prioritize; effective time management

Professional maturity, integrity, and the ability to maintain confidential data and information

Strong business acumen; strong fiscal and technical aptitude

Benefits

Medical, Dental, and Vision Insurance

Company Paid Life Insurance

Disability Insurance

Pet Insurance

401k Program with Employer Matching

3 Weeks Paid Time Off (PTO)

Paid Holidays

Wellness Initiatives

Employee Assistance Program

Eligible for Hybrid Work Schedule with Remote Flex Days

Company

Fay Servicing, LLC

At Fay Servicing, we are committed to delivering comprehensive mortgage management solutions that serve both our borrowers and clients with care, efficiency, and expertise.

Founded in 2008

Chicago, Illinois, USA

501-1000 employees