Salesforce & API Integration Specialist jobs in United States
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Sendblue · 2 months ago

Salesforce & API Integration Specialist

positionUnited States
timeFull-time
remoteRemote
seniorityEntry, Mid Level
date2+ years exp

Sendblue is the leading platform for businesses to send iMessages directly from CRMs like Salesforce, HubSpot, and GoHighLevel. They are seeking a Salesforce & API Integration Specialist to own their Salesforce managed package, onboard new customers, and act as the technical point of contact for teams integrating via their API.

Computer Software

Responsibilities

Maintain and improve the Sendblue Salesforce managed package (metadata, flows, connected apps, custom objects)
Work with Engineering to publish version updates, fix bugs, and test new features
Document setup steps, field mappings, and troubleshooting procedures
Manage client side onboarding and ensure successful deployments across various Salesforce orgs
Use AI tools (e.g., Claude, Copilot) to generate or refine small code snippets for automation and debugging
Lead onboarding sessions for new Salesforce clients — from initial configuration to successful message sends
Troubleshoot API keys, permission issues, and integration edge cases
Create and maintain setup documentation, videos, and internal playbooks
Collaborate with CSMs and Product to translate client feedback into roadmap insights
Act as the first line of technical support for clients using the Sendblue API directly
Help external developers test and debug API requests (authentication, payloads, rate limits, webhooks)
Reproduce and escalate bugs efficiently to the engineering team with clear context
Contribute to improving API documentation, SDK examples, and developer enablement materials

Qualification

Salesforce integrationREST APIsApex/SOQL/LWCPostman/cURLSalesforce certificationClear communicationDocumentation

Required

2–5 years of Salesforce admin or implementation experience (bonus if from an ISV or AppExchange partner)
Handson knowledge of Salesforce Flows, objects, permissions, and connected apps
Basic literacy in Apex, SOQL, or LWC (able to tweak and test AI generated snippets)
Solid understanding of REST APIs, JSON payloads, and auth flows (OAuth 2.0, bearer tokens)
Experience using tools like Postman or cURL for testing integrations
Clear, confident communication with both technical and nontechnical customers
Strong documentation habits and a proactive 'see it, fix it' mentality

Preferred

Salesforce Administrator or Platform App Builder certification
Experience supporting or implementing 3rd party SaaS integrations (HubSpot, Twilio, Gong, etc.)
Familiarity with webhooks, Zapier, or Make
Exposure to basic scripting (JavaScript, Python) for testing integrations
Prior work at a fast scaling SaaS startup

Company

Sendblue

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Double response and show up rates with iMessage natively in your CRM
dateFounded in 2023
location
New York, NY, US
people-size51-200 employees
web-link
https://www.sendblue.com

Funding

Current Stage
Growth Stage

Leadership Team

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Rob Haber
Co-Founder & CEO
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Alex Luis
Co-Founder (Y Combinator S23)
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Company data provided by crunchbase