TECKpert · 3 months ago
Systems Analyst (Telcom and IT)
TECKpert is a tech consulting and staff augmentation firm headquartered in Miami, FL. They are seeking a Systems Analyst to support a government agency in Broward County, FL, focusing on the development and maintenance of enterprise software applications related to Telecommunications. The role involves collaborating with business users to translate requirements into technical solutions and ensuring reliable application performance.
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Responsibilities
Collaborate with business users and project teams to define functional and technical requirements for applications and systems
Participate in the design, testing, implementation, and support of software applications and interfaces
Perform system analysis and develop detailed functional specifications, process flows, and design documentation
Develop and maintain system integrations, data mappings, and workflow automation
Conduct troubleshooting, debugging, and issue resolution for software systems
Provide post-implementation support and continuous improvement for existing systems
Assist in selecting and evaluating tools, including CASE tools, for software development
Create and maintain reports using tools such as Crystal Reports or equivalent
Support multiple projects concurrently, ensuring adherence to timelines and technical quality standards
Document and track work requests through a ticketing system
Participate in on-call rotation as required to support 24/7 operations
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent work experience
1–3 years of systems analysis and programming experience
Experience with software development life cycle (Waterfall and/or Agile)
Strong analytical, communication, and problem-solving skills
Demonstrate ability to analyze project documentation
Experience in the Tellecommunicatins industry a plus
Experience designing, unit testing, and implementing software solutions
Familiarity with reporting tools (e.g., Crystal Reports)
Experience integrating commercial off-the-shelf (COTS) applications with enterprise systems
Proficiency in Windows 7 or higher and Microsoft Office Suite
Experience with programming languages such as SQL, C++, .NET, or Java a plus
Experience with SQL and/or Oracle databases a plus
Benefits
Medical, dental, vision and life insurance available after 30 days of hire.