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Kreg Therapeutics · 2 months ago

Copy of Field Service Representative I - 3rd Shift

Arbutus,MD,US

Full-time

Onsite

New Grad, Entry Level

Kreg Therapeutics is dedicated to improving patient care through innovative medical equipment solutions. They are seeking a Field Service Representative to manage the delivery, service, and pick-up of rental medical equipment, ensuring meticulous maintenance and customer communication.

Health CareMedical Device

Responsibilities

Deliver, service and pick-up medical equipment from facilities

Become skilled at testing, troubleshooting, repairing, operating all Kreg Therapeutics products

Maintain company vehicles in a clean and orderly manner

Clean and disinfect rental equipment in accordance with Kreg Therapeutics policies and procedures

Accurately complete daily reporting requirements

Initiate and maintain positive interactions with all customers

Responsible for completing orders in the designated time frame

Meet all competency expectations to operate a 26-foot box truck

Meets all company safe driving expectations

Always maintain communication with central dispatch regarding customer orders

Qualification

Valid Driver’s LicenseMedical Equipment HandlingCustomer Service SkillsTroubleshooting SkillsCommunicationLeadership Experience

Required

A valid Driver's License

Ability to travel overnight at times for product transfers within markets

Able to pass a criminal background check & preliminary/random drug screening

Availability to operate in a 24/7 environment on a specific shift

Proven leadership

Strong written and verbal communications and customer service skill

The capability to lift 50 lbs., loading/driving box trucks, moving large medical devices, working with medically complex patients at the bedside in the facility