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NEOGOV · 2 months ago

Case Manager (DHHS MH)- Community Support Program

Appleton, WI

Full-time

Onsite

Entry Level

$61K/yr - $67K/yr

2+ years exp

NEOGOV is an employer seeking a Case Manager for their Community Support Program within the Mental Health department. The role involves serving as a case manager for clients, providing advocacy services, managing caseloads, and coordinating with an interdisciplinary team to support individuals with severe mental illness.

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Responsibilities

Provides protection and advocacy services including oversight of Chapters 51, 54 and 55

Transports and escorts consumers to meetings, services, appointments and other activities

Attends Unit and other meetings as required

Maintains accurate records and prepares reports and documentation for court proceedings

Maintains clinical files or accurate records, as appropriate, and prepares reports as required for coordination of the case and by State and Medical Assistance guidelines

Responds to client needs in crisis situations during work and off hours; evaluates suicide, homicide, and other risks

Provides on going symptom assessment and monitors client's stability, mental status, and court ordered treatment requirements at each client contact

Manages a caseload of individuals diagnosed with severe and persistent mental illness with a focus on supportive therapy, symptom management, employment, housing, social and recreational activities, medical management, daily living skills, and community integration

Provides on-call services as assigned

Works in conjunction and coordinates services with an interdisciplinary team

Qualification

Behavioral science degreeMental health experienceCrisis managementDocumentation skillsDisabilitiesTeam collaborationEffective communicationOrganizational skills

Required

Bachelor's degree in behavioral science or a related field required

Two years of experience with the respective target group preferred

Must possess and maintain a valid driver's license

Ability to transport oneself from location to location in an efficient and expedient manner

Adhere to professional ethics and standards

Skill in organization including paperwork, time management and prioritization of crisis demands

Comprehend and interpret a variety of documents including client charts, medical, accident, and other reports; psychological evaluations and other assessment reports, school records, professional literature, policy and procedure manuals, diagnostic manuals, etc

Prepare a variety of documents including client records, referrals, court reports, intake and assessment records, case notes, individual treatment plans, letters and other correspondence, etc

Work well in a team environment displaying a supportive and positive attitude

Communicate effectively with clients and family members, community agencies and service providers, psychiatrists, physicians, and other medical professionals, attorneys, Human Services personnel, school personnel, and others verbally and in writing

Knowledge of disabilities and/or mental illness, dependent on assignment, the effects on individuals and families, and the resources available