Apply on Employer Site

NIC Partners · 3 months ago

MSA Account Manager

Rancho Cucamonga, CA

Full-time

Hybrid

Mid Level

$60K/yr - $60K/yr

NIC Partners is a dedicated IT solutions provider focused on creating safer, smarter communities through innovative IT and security solutions. The Account Manager will drive the sales of Maintenance Master Service Agreements to SLED customers, engaging with key decision-makers and managing the entire sales cycle.

CRMInformation TechnologyRobotics

Responsibilities

Identify, prospect, and engage SLED customers to promote and sell maintenance MSAs for security cameras and access control systems

Conduct targeted outreach activities, including cold calling, email campaigns, networking events, and attending industry conferences, to generate new leads

Research and identify key decision-makers within State, Local, and Education organizations to build a qualified sales pipeline

Develop and maintain strong relationships with decision-makers within government, municipal, and educational institutions

Present and demonstrate the benefits and value of maintenance MSAs to ensure customer buy-in and contract renewals

Collaborate with the technical and service teams to tailor maintenance solutions that meet customer requirements

Manage the entire sales cycle from lead generation to contract negotiation and closing

Track sales activities and provide regular reports on pipeline status, forecasts, and market feedback

Stay updated on industry trends, competitor offerings, and regulatory requirements impacting the SLED market

Qualification

Sales experienceSecurity systems knowledgeSLED customer experienceCommunication skillsNegotiation skillsProblem-solving skillsMicrosoft OfficeCustomer management skillsPresentation skillsRelationship building

Required

Proven sales experience, preferably in the security systems or technology services industry

Demonstrated success in prospecting activities such as cold calling, lead generation, and networking

Familiarity with security cameras, access control systems, and their maintenance needs

Experience selling to State, Local, and Education (SLED) customers is highly desirable

Excellent communication, presentation, and negotiation skills

Ability to work independently and manage multiple accounts simultaneously

Strong problem-solving skills and customer-centric approach

Valid driver's license and willingness to travel within the assigned territory

Ability to multi-task, prioritize, organize, solve problems, and complete tasks independently or in a team-oriented environment

Ability to follow verbal and written instructions, to maintain the confidentiality of data, and to accept constructive criticism

Excellent written, oral, and interpersonal communication skills

Excellent sales and customer management skills

Ability to uncover and maximize opportunity to sell NIC Partners' Professional and Managed Services offerings in a profitable fashion

Excellent listening, negotiation and presentation skills

Ability to identify clients' business goals and constraints, and manage your business and activities against those goals and constraints

Ability to build lasting customer relationships

Ability to effectively prioritize and execute tasks in a high-pressure environment, both personally and delegated through staff

Proven ability to work independently to identify new customers and new sales opportunities in your geographic region

High degree of business acumen and relationship development skills

Strong interpersonal understanding demonstrated through relationship building

Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents

Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community

Ability to write speeches and articles for publication that conform to a prescribed style and format

Ability to effectively present information to top management, public groups, and/or boards of directors

Ability to influence and negotiate based on customer value

Ability to define problems, collect data, establish facts, and draw valid conclusions

Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

Ability to proficiently use computer software programs (accounting software-Q360) and related computer applications, Microsoft Office (Word, Advanced Excel, Outlook, PowerPoint), and other industry-specific technology tools used within the organization

Willingness to learn additional software applications

Substantial travel is expected, with up to 50% of the time spent traveling