Tesla · 3 months ago
Return Merchandise Authorization Coordinator, North America
Henderson, NV
Full-time
Onsite
New Grad, Entry LevelTesla is seeking a Return Merchandise Authorization Coordinator for North America. In this role, you will manage RMA cases, coordinate with channel partners, and support logistics in ensuring timely delivery of spare parts and reimbursements for service and labor.
AutomotiveElectric VehicleEnergyManufacturingRenewable EnergyTransportation
Responsibilities
Execute RMA transactions, including ordering replacement units, setting up reimbursements, and educating partners on Tesla’s return process/warranty
Stock management, optimizing parts mix and identifying slow and fast movers to avoid excess stock
Handle invoices, create POs, and track payments received
Schedule coordination with channel partners
Communicate with other Tesla teams such as Supply Chain and Manufacturing
Interface with Tesla channel partners, field personnel, and customers on a daily basis
Coordinate RMAs with technicians and channel partners, verifying service was successfully completed
Qualification
Required
Work experience within Logistic or Distribution center environment
Familiar with FedEx, UPS, and ODFL shipping software
Ability to read and fill out material transfer forms
Must have command of the English language, both written and verbal
Must be reliable, committed, quality focused and a self-starter
Ability to maintain a safe working environment
Must be able to type above 55+ wpm
Benefits
Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D, short-term and long-term disability insurance
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program
Company
Tesla
Tesla is an electric vehicle and clean energy company that provides electric cars, solar, and renewable energy solutions.
Founded in 2003
10001+ employees
H1B Sponsorship
Tesla has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2796)
2024 (2113)
2023 (1304)
2022 (1227)
2021 (1102)
2020 (723)
Funding
Current Stage
Public CompanyTotal Funding
$20.12BKey Investors
Societe GeneraleEuropean UnionPennDOT
2024-10-05Post Ipo Debt· $783M
2023-09-13Grant· $159.6M
2023-08-15Grant· $0.23M
Leadership Team
Vaibhav Taneja
Chief Financial Officer
Tom Zhu
SVP of Automotive
Recent News
2026-01-14
2026-01-14
Company data provided by crunchbase