Empyrean · 1 day ago
SOLUTIONS CONSULTANT
United States
Full-time
Remote
Senior Level
5+ years expEmpyrean is a company focused on enhancing client experiences within the Sales & Marketing organization. The Solutions Consultant is responsible for guiding clients through the onboarding process and ensuring alignment between contractual obligations and service delivery.
ComplianceEmployee BenefitsHuman ResourcesSoftwareWellness
Hiring Manager
Humberto Ramirez
Responsibilities
Own RFP/Proposal pricing, scope of services, service level agreements, and operational assignments
Own sales presentation discussion/support for the system demo (employee experience, manager/administrator experience, back-office configuration), all products/services, operational design/methodology, staffing design/methodology, and the service delivery model
Responsible for system demo preparation – including development/configuration of prospect-specific requirements as needed
Provide content and support for all presentation materials, meeting themes, and Empyrean positioning
Own preparation and performance of operations team members participating in sales activities
Own the Statement of Work through the contracting process, working with the sales representative, client, and internal operations resources as needed
Own the handoff from Sales to Operations upon close and before implementation kickoff
Influence operations team staffing based on client scope and design requirements
Provide oversight through implementation to ensure alignment of scope to delivery
Perform other job-related duties as assigned
Qualification
Required
Familiarity with health benefits administration products and overall service delivery model
Familiarity with the benefits administration outsourcing sales process
Proficient with MS Office
Experience in group presentation settings
Ability to confidently lead prospective client presentations with or without the assistance of a Sales Representative
Professional written and verbal communication skills in multiple settings, ranging from one on one to group presentations, both internally and externally
Excellent cognitive reasoning, analytical, planning and process development skills
Exhibit strong business judgment, high level of initiative and competitiveness
Working experience with regards to project management
Ability to demonstrate versatile decision making in a fast paced environment, which promote win/win problem solving solutions
Relational skill in working as part of a team, collaborating with colleagues, establishing rapport and gaining the trust of others
5+ years in the benefits administration outsourcing industry, with direct experience performing/managing system implementation activities (requirements, system design, system configuration, etc.), managing client relationships, and participating in various levels of administration operations executions
In lieu of Bachelor's degree, equivalent years of experience in benefits administration outsourcing, system implementation, managing client relationships, sales or a related field
Preferred
Bachelor's degree preferred but not required
Experience in a sales organization, from demo execution, RFP/proposals, pricing, and solution scoping, preferred
Experience using conferencing technology such as Zoom or WebEx
Experience with CRM tools Salesforce specific would be beneficial
Company
Empyrean
Established in 2006, Empyrean is a leading technology SaaS company empowering organizations with innovative technology and a service-first approach that accelerates employers’ benefits and employee retention strategies.
501-1000 employees
H1B Sponsorship
Empyrean has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (3)
2022 (1)
2021 (5)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$52.99MKey Investors
FTV Capital
2019-11-25Acquired
2015-04-10Series Unknown· $10M
2013-02-27Series Unknown· $41.19M
Leadership Team
Kelly Clark
Chief Information & Technology Officer
Recent News
2024-01-20
Company data provided by crunchbase