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Mills Properties · 2 months ago

Maintenance Supervisor - Northland Heights

Kansas City, MO

Full-time

Onsite

Mid, Senior Level

5+ years exp

Mills Properties is an award-winning property management company with a commitment to providing exceptional living experiences. The Maintenance Supervisor will lead the maintenance team, ensuring the property is safe, welcoming, and well-maintained while overseeing all maintenance operations and responding effectively to resident needs.

Property ManagementReal EstateReal Estate Investment

Growth Opportunities

Responsibilities

Effectively direct and oversee all aspects of the property’s maintenance function

Monitor, prioritize, and complete service requests and maintenance activities, ensuring issues are handled to the satisfaction of residents

Monitor the daily workload of the maintenance team, assisting as needed to ensure tasks are completed timely and effectively

Coordinate, schedule, and complete preventative maintenance on the property, buildings, units, appliances, and equipment

Manage the make-ready process by ensuring all repairs, replacements, and clean-up tasks are completed

Communicate daily with the property office, reporting on the progress of service requests and make-readies

Act as the safety steward by addressing hazardous conditions and training staff on safety and protective measures

Participate in property inspections with lenders, investors, and senior leadership; resolve issues as needed

Maintain an adequate and organized inventory of materials and supplies

Oversee and maintain the maintenance budget, ensuring cost-effective operations, while meeting property needs

Exhibit 'servant-first' leadership by putting the needs of the team first, providing training and feedback to continually enhance individual and overall performance, and ensuring all necessary resources are available to meet KPIs, improve service quality, and exceed resident expectations

Review staff performance regularly, communicate expectations, and hold team members accountable through training, mentoring, and performance management

Monitor pool operation daily and maintain the appropriate health department standards

Maintain curb appeal by assisting with groundskeeping and picking up litter

Assist with housekeeping, inspections, and other tasks assigned by the Property Manager

Maintain positive communication with residents and provide excellent service through courteous and timely responses to resident needs and concerns

Perform call-back emergency service as required

Maintain organization and cleanliness of work areas and maintenance shops

Abide by Mills policies and procedures and all laws pertaining to Fair Housing, the Americans with Disabilities Act, etc

Embrace Mills Core Values and apply them to all areas of responsibility

Qualification

Maintenance experienceEPA CertificationSupervisory experienceTrade school degreeCAMT certificationLeadership skillsProblem-solving skillsTeamwork skillsCommunication skillsTime management

Required

High school diploma or GED; trade school degree preferred

Minimum five years' maintenance experience, including tile, carpentry, plumbing, electrical, and HVAC repair

EPA Certification Type I and II, or Universal, and CPO certification required

Demonstrated leadership and coaching skills, with the ability to mentor and develop others

Proven ability to maintain composure and solve problems with keen insight when faced with obstacles

Ability to work a varied schedule, including weekends, holidays, and on-call shifts

Ability to work in extreme environmental conditions (heat, cold, rain, snow, etc.)

Valid driver's license required

Adept at building relationships and working in a team environment, with a proven track record of sharing ideas, providing encouragement, building on others' ideas, giving due appreciation, and bringing out the best in others