Postman Law ยท 2 months ago
Data Analyst - Personal Injury
Postman Law is dedicated to creating a workplace where passionate professionals can make a real difference. They are seeking an experienced Data Analyst to support their Personal Injury Operations Team, focusing on developing reports, conducting analyses, and providing insights to enhance client experience and operational efficiency.
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Responsibilities
Design, build, and maintain dynamic reports and dashboards to support leadership, legal, and personal injury operations teams
Perform analyses to drive insights and improve client experience across the client journey
Develop predictive models to forecast case volume and staffing requirements to maintain optimal service levels
Conduct productivity analyses to evaluate personal injury operations team performance and identify areas for operational improvement
Translate complex data into actionable insights to drive strategic planning and daily decision-making
Work with cross-functional teams to understand reporting needs and develop scalable solutions
Ensure accuracy, integrity, and reliability of data used in reports and analyses
Document data definitions, methodologies, and reporting standards to support consistency and clarity across the organization
Collaborate with data engineering and IT to enhance data sources and improve reporting infrastructure
Other duties as assigned
Qualification
Required
Bachelor's degree in Data Analytics, Business, Computer Science, or a related field
2+ years of experience in a data analysis, business intelligence, or reporting role
Strong experience with Sigma Computing or a similar cloud-based BI tool (Sigma preferred)
Proficiency in SQL and comfort working with relational databases and cloud data platforms (e.g., Snowflake, BigQuery)
Ability to analyze and interpret large datasets, and effectively communicate findings to non-technical stakeholders
Mastery of Microsoft Excel
Excellent verbal, written, and interpersonal communication skills
Analytical, problem-solving, and decision-making skills
Excellent time management skills with a proven ability to meet deadlines
Proficiency in SQL, DAX, and Microsoft Power Query
Preferred
Experience working in a Personal Injury or plaintiff-side law firm environment
Proficiency in Python or R for statistical programming
Familiarity with legal operations workflows, particularly client intake, case workup, and litigation pipelines
Understanding of predictive modeling concepts and productivity metrics
Proficiency with Excel and other visualization or analytics tools (e.g., Tableau, Power BI)
Experience with Salesforce reporting tools and features
Benefits
Year-end discretionary bonus
Benefits
Company
Postman Law
Postman Law provides legal representation for personal injury, medical malpractice, and motor vehicle accident claims.
Funding
Current Stage
Early StageCompany data provided by crunchbase