Caleres, Inc. · 1 day ago
Supervisor, Disputes
St Louis, MO
Full-time
Onsite
Mid Level
3+ years expCaleres, Inc. is a global footwear company known for its beloved brands and a legacy of craftsmanship. They are seeking a Supervisor, Disputes to lead department processes, collaborate with internal teams, and develop team KPIs to ensure effective claims resolution and alignment with financial objectives.
Apparel & Fashion
Responsibilities
Lead routine department processes: Drive accurate and timely claims resolution and recovery through close mentoring and monitoring of resolution status
Partner with internal teams: Collaborate with cross functional leadership including Compliance, Sales, Customer Service, Logistics, IT and FSS areas to communicate actionable impact of operational claims, propose solutions and drive reductions in operational claims
Assign account responsibilities: Align with associates’ strengths while providing challenges to facilitate effective collection of Accounts Receivable balance
Direct responsibility for customer claims: Assign complex and high-risk, high-profile accounts
Prepare department reports: Share and present departmental reports, including dispute aging, reason code, root cause analysis, and monthly financial reporting
Assist in department strategy: Develop objectives, ensuring execution and alignment to Financial Services overall plan
Develop team KPIs: Align on objectives and ensure team execution
Qualification
Required
Bachelor's degree in Business, Accounting or Finance
3-5+ years' relevant business experience in high volume processing environment required with experience in Credit to Cash cycle
Team leadership experience
SAP (FI, AFS, FSCM) or equivalent required
MS Office - Word, Excel (above average), Outlook, PowerPoint
Preferred
Experience with large complex organization (Retail, Wholesale, Public company business experience preferred)
Benefits
30% Associate Discount across Famous Footwear and Caleres brands
401k
Health benefits
PTO
Free, 24/7 confidential support and resources through CompPsych EAP for eligible associates
Full access to our onsite gym
Starbucks
Grab and Go Market
Free parking located in the convenient area of downtown Clayton, MO
Company
Caleres, Inc.
Caleres is the home of today’s most coveted footwear brands around the world and represents a diverse portfolio spanning all of life’s styles and experiences.
10001+ employees
H1B Sponsorship
Caleres, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (1)
2022 (3)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Jack Calandra
SVP & Chief Financial Officer
Doug Koch
Chief Talent and Strategy Officer, SVP
Company data provided by crunchbase