Fusion Physical Therapy Partners ยท 1 month ago
Patient Care Coordinator/PT Technician
Pelham, NH
Full-time
Onsite
New Grad, Entry LevelFusion Physical Therapy Partners is a network of New England-based private practices committed to excellence in patient care. They are seeking a highly motivated Patient Care Coordinator/PT Technician to provide a positive experience for patients and manage appointments effectively at their Pelham, NH clinic.
Hospital & Health Care
Responsibilities
Greet and welcome patients and visitors in a friendly and professional manner
Answer incoming phone calls and route them to the appropriate staff members efficiently
Schedule appointments, verify insurance information, and assist with patient registration
Maintain patient records and ensure accuracy of information in our computer systems
Coordinate with therapists and clinicians to manage patient appointments effectively
Handle payment processing and insurance-related inquiries with accuracy and confidentiality
Maintain knowledge of clinic services and programs to answer patient inquiries effectively
Demonstrate excellent time management skills to handle multiple tasks simultaneously
Qualification
Required
High school diploma or equivalent
Excellent organizational skills with the ability to multi-task, prioritize tasks, and ensure a smooth front desk operation
Strong communication skills, both written and verbal, to interact professionally with patients and internal staff
Strong computer skills
Excellent phone etiquette and strong interpersonal skills
Valid driver's license
Ability to work flexible afternoon and evening shifts
Attention to detail and ability to handle sensitive patient information confidentially
Preferred
Previous experience in a receptionist or customer service role is preferred but not required
Benefits
3 weeks of accumulated paid time off in your first year
6 paid holidays
401(k)
Medical, dental, and vision insurance
Short- and long-term disability coverage
Company
Fusion Physical Therapy Partners
Fusion is a network of New England-based private practices committed to excellence and driven to continually innovate and improve.
Founded in 2023
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase