New England Village, Inc. · 2 months ago
Residential Program Manager
Pembroke, MA
Full-time
Onsite
Entry, Mid Level
$62K/yr - $68K/yr
2+ years expNew England Village Inc. is a company focused on providing supportive residential services. They are seeking a Residential Program Manager responsible for overseeing an assigned residential housing unit, including staff supervision, clinical requirements, and program administration.
CommunitiesLifestyleNon Profit
Responsibilities
Coordinate/monitor delivery of services to those supported to ensure conformity to funding agencies regulations, internal policies, procedures and quality standards, and applicable program model(s)
Conduct, participate in or receive needs assessments of those supported and ensure that needs and capabilities are incorporated into service plans; monitor services to ensure that objectives are being carried out; recommend changes as appropriate to proper personnel
Ensure that clinical, programmatic and administrative records are accurate and up to date. Maintain required records, files and documents; prepare and/or participate in preparation of reports, budgets, accreditation reviews, and other events/materials as required. Maintain NEV systems for accounting for household and personal funds. Assist in screening and evaluating individuals referred for services. Keep administration appraised of client progress
Plan and prepare staffing schedules to ensure proper staffing. Manage staffing resources in an effective and efficient manner. Approve all time off requests and payroll timecards for staff who work in the home. Inform supervisor of any changes from designated staffing schedule and obtain prior approval for staff overtime
Responsible for providing daily supervision of staff; documenting scheduled periodic staff meetings; providing support to staff. Interview and make effective hiring recommendations to supervisor; coordinate and provide staff orientation training; ensuring that staff remains current with trainings and certifications; provide counsel and opportunity to staff regarding professional development; established performance expectations; monitor and provide feedback as to performance; participate in staff performance reviews and make effective recommendations as to personnel matters affecting staff to supervisor
Provide an environment that supports the needs of individuals including: behavioral management, coordination of rehab plans, teaching plans, monitoring medical treatments, data collection systems, individual involvement in routine tasks and personal enrichment activities opportunities which maintain focus on overall wellness as well as maintaining a home like environment for active involvement of resident decision making and like situations
Promote and maintain positive relationships with families/guardians of residents; monitor advocate interaction with families/guardians. Promote human rights and participate in ISP and other client specific meetings
Responsible to ensure assigned residential home is adequately equipped with individuals’ physician ordered medications, groceries, cleaning supplies, household suppled, and personal protective equipment. Manage the monthly expenses within the assigned budget and process a monthly expense report
Responsible for providing primary on-call duties for the assigned residential home from Monday 9 AM to Friday at 5 PM, inclusive of off-duty hours
Responsible to provide primary on-call duties on weekends for assigned cluster of homes from Friday 5 PM to Monday 9 AM on designated rotational weekends
Responsible to complete regular safety checks of the assigned home and to submit timely requests for repair and maintenance when needed
Perform other similar duties as responsibilities necessitate or as requested by supervisor
Qualification
Required
High School diploma or equivalent required
Minimum of two years in program management, preferably in residential services, or equivalent
MAP Certified
Valid drivers license with a suitable driving history
Preferred
BA Degree in social sciences, human services, or related field preferred
Benefits
403b with company match
Health, Vision, Dental with generous contribution toward medical insurance premiums, eligible for all employees scheduled to work 30 hours or more per week
Flexible Savings Account and HRA
Employer Paid Life, AD&D, and LTD
Tuition Remission Program and Tuition Reimbursement program
Free on-site gym with pool, free wellness classes (yoga, Zumba, and more!)
Generous Paid Time Off for work-life balance
Company
New England Village, Inc.
New England Village (NEV) is a non-profit organization whose mission is to empower adults with intellectual and developmental disabilities realize their potential and pursue their dreams through innovative programs and community living.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Stephanie Costa
Chief Executive Officer
Christine Chagnon
Chief Operating Officer
Company data provided by crunchbase