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Tidal Wave Auto Spa · 2 months ago

General Manager (Site Leader)

Austin, MN

Full-time

Onsite

Mid, Senior Level

3+ years exp

Tidal Wave Auto Spa is one of the fastest growing car wash chains in the country and is a recognized leader in the industry. The General Manager (Site Leader) is accountable for all aspects of the business and its operations, leading a team to achieve volume, revenue, and profitability goals while ensuring an exceptional guest experience.

Cleaning ProductsConsumerProfessional Services

Responsibilities

Lead a small team of 10 -15 employees, while creating a culture that emphasizes teamwork and fun!

Fast paced and structured work environment

Provide an exceptional guest experience through quality and friendly service

Perform limited admin work and quick checks on equipment

Attract, recruit, train, and develop employees at every position

Maintain a clean and organized facility, landscaping, and equipment rooms

Qualification

Customer leadership experienceTeam managementProblem-solving skillsDecision-making skillsCommunication skills

Required

3+ years of customer & team facing leadership experience required

Quick problem-solving and decision-making skills

A willingness to work on equipment and get your hands dirty

Ability to be on your feet for long hours at a time

Willingness to work in all weather conditions

Drug screen and background check required per state guidelines

Ability to stand, walk, and move continuously for extended periods of time (up to 8–10 hours per shift)

Frequent bending, kneeling, reaching, stooping, climbing, and crouching required

Must be able to lift, carry, push, or pull up to 50 pounds regularly, and occasionally more with assistance

Requires manual dexterity and hand-eye coordination to operate car wash equipment, hoses, and controls

Visual acuity to monitor vehicle condition, equipment function, and safety compliance

Must be comfortable working in varying outdoor weather conditions, including heat, cold, humidity, and rain

Regular exposure to water, cleaning chemicals, noise, and moving mechanical equipment

Must be able to communicate clearly and respond quickly to safety or operational concerns in a noisy environment

Ability to perform job duties safely and effectively in a fast-paced, team-oriented setting

This role will require work outside of normal business hours, including evenings and weekends, based on company needs

This role may also require occasional driving for company business using a company, rental, or personal vehicle

A valid driver's license and compliance with company driving standards are required

Preferred

Restaurant Management experience is ideal and skill sets are easily transferable

Experience in a fast-paced, team-oriented setting

Experience with car wash equipment and operations

Benefits

PTO is based on the company’s PTO policy.

Eligibility for health, dental, and vision coverage subject to 30 day waiting period.

Eligibility for 401(K), subject to plan terms.

Eligibility for benefits such as life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental, subject to 30 day waiting period.

Company-paid holidays.